Summary
Overview
Work History
Education
Skills
Certification
Timeline
Bartender

Jovanna Wagner

Garberville,CA

Summary

Dynamic kitchen manager with extensive experience at Brass Rail Bar and Grill, excelling in food safety and staff training. Proven ability to enhance team collaboration and maintain high-quality standards, resulting in improved operational efficiency. Skilled in inventory management and fostering a positive work environment, ensuring exceptional customer service.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Kitchen Manager/ Cook

Brass Rail Bar and Grill
12.2024 - Current
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Checked and tested foods to verify quality and temperature.
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.

Assistant Manager

Brass Rail Bar and Grill
11.2023 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Bartender

Brass Rail Bar and Grill
08.2019 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Bartender

Mingos Sports Bar
03.2021 - 08.2023
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.

Sales associate

Alderpoint Greneral Store
02.2018 - 05.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Sales Associate

Natures Baby
01.2007 - 02.2015
  • Taking inventory, organizing product.
  • Shipping products and printing labels.
  • Doing books and keeping sales records.

Education

Accounting, Math, English

South Fork High School
Miranda, CA
06.2001

Skills

  • Multitasking and organization
  • Customer service
  • Food safety
  • Inventory management
  • Staff supervision
  • Food preparation
  • Staff training and development
  • Kitchen management

Certification

  • RBs certification. State of California ABC
  • Food safety handlers card.

Timeline

Kitchen Manager/ Cook

Brass Rail Bar and Grill
12.2024 - Current

Assistant Manager

Brass Rail Bar and Grill
11.2023 - Current

Bartender

Mingos Sports Bar
03.2021 - 08.2023

Bartender

Brass Rail Bar and Grill
08.2019 - Current

Sales associate

Alderpoint Greneral Store
02.2018 - 05.2020

Sales Associate

Natures Baby
01.2007 - 02.2015

Accounting, Math, English

South Fork High School

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Jovanna Wagner