Jovanne Saldierna
Nashville,TN
Summary
Results-driven data analyst proficient in Python, R-Studio, Tableau, and SQL, with a proven track record of translating data into actionable insights from relational and unstructured databases. As a self-motivated leader, I actively pursue training and education to enhance my expertise and excel in collaborative team environments. Being a dynamic business student, I'm eager to apply my analytical and coding skills to real-world challenges and contribute to data-driven success.
Overview
3
3
years of professional experience
Work History
Small Business Advisor
Dell Technologies
Nashville, TN
10.2022 - Current
- Managing a portfolio of over 100 small business accounts, forming strong client relationships, and addressing their needs on a daily basis
- Utilizing analytics tools such as Salesforce to effectively oversee customer interactions and sales operations, ensuring accurate reporting of crucial customer analytics metrics leading to a 260% rise in quota achievement between Quarter 1 and Quarter 2
- Leveraging exceptional communication skills and a customer-centric problem- solving approach, to foster a collaborative work environment that facilitates data-driven decision-making
- Staying up-to-date on industry trends and product knowledge, continuously expanding my expertise to better serve customers and contribute to the success of Dell
Carpenter Apprentice
Upper Shore Framing LLC
Elkton, MD
05.2021 - 08.2021
- Supervised 30 worksite personnel to ensure consistently high levels of quality and performance.
- Collaborated with the project management team to handle and negotiate site- related engineering changes.
- Managed payroll data and maintained accurate attendance records while ensuring timely and well-conditioned delivery of materials to the job site.
Education
Bachelor of Science - Business Administration
The University of Tennessee
Knoxville2022
Skills
- Structured Query Language
- Microsoft Office
- Tableau
- Python
- Visual Basic/ Visual Basic App
- R Studio
Relevant Projects
Business Analytics Application, The University of Tennessee
Interactive Tourism App for the Regions in Australia
- Developed an interactive application utilizing R Studio and Shiny R to visualize comprehensive tourism data for Australia, featuring 11 unique plots categorized by trip purpose and geographical region.
- Conducted in-depth data analysis and implemented data cleaning procedures on 50,000 data entries to ensure data accuracy and integrity.
Business Analytics Case, The University of Tennessee
University of Tennessee Alumni Donors
- Designed and delivered a Microsoft PowerPoint presentation that forecasted Alumni donations by identifying critical influencing factors
- Developed a predictive model achieving 95.01% accuracy in forecasting alumni donations, outperforming the naive model by 7.71%
- Conducted data analysis on over 100,000 data entries and visualized using R- Studio and Tableau to effectively communicate insights.
Timeline
Small Business Advisor
Dell Technologies
10.2022 - Current
Carpenter Apprentice
Upper Shore Framing LLC
05.2021 - 08.2021
Bachelor of Science - Business Administration
The University of Tennessee