Jovanni Shaw
Summary
Correctional Officer with history of exercising sound judgment and reasoned thinking during crisis events. Develops strong rapport with prisoners and colleagues. Excellent command of detention center safety, security and emergency management protocols. Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technical issues.
Overview
3
3
years of professional experience
Work History
Correctional Officer
Penobscot County Sheriff's Office
08.2023 - Current
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Armed Security Guard
Paragon Security
02.2022 - 12.2022
- Responded quickly to incidents and assessed active situations for security concerns.
- Monitored and authorized entrance and departure of visitors and employees to guard against theft and maintain security of premises.
- Completed full building and grounds patrols to spot and investigate concerns.
- Performed hourly patrols of building areas, parking lots and facility grounds.
Outside Sales Representative
Spectrum
03.2021 - 02.2022
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
- Established new accounts through cold calling and personal visits to potential customers.
- Negotiated terms and contracts with clients to maintain profitable sales.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
Education
Certificate - Information Technology
DeVry University
Downers Grove, IL03.2024
High School Diploma -
Washburn District High School
Washburn, ME05.2019
Skills
- Safety and Security
- Safety and Security Enforcement
- Search and Seizure Procedures
- File and Record Maintenance
- Restraint Techniques
- Conflict Resolution Skills
- Product Knowledge
- Suicide Prevention Training
- Self-Defense Techniques
- Crisis Intervention Training
- Strategic Account Development
- MS Office Proficiency
- Report Generation
- Brand Awareness Development
- Basic First Aid
- First Responder Experience
- CCTV Expertise
- Defensive Strategies
- Component Replacements
- Quality Assurance Controls
- Help Desk Support
- Hardware and Software Installation
Timeline
Correctional Officer
Penobscot County Sheriff's Office
08.2023 - Current
Armed Security Guard
Paragon Security
02.2022 - 12.2022
Outside Sales Representative
Spectrum
03.2021 - 02.2022
Certificate - Information Technology
DeVry University
High School Diploma -
Washburn District High School
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