Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jovanny Soto

Frisco,TX

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Team Leader Manager

Selery fullfilment
Carrollton, TX
02.2022 - Current
  • Created and maintained a positive work environment for employees.
  • Resolved conflicts between team members in a timely manner.
  • Developed strategies to increase productivity and efficiency of the team.
  • Recruited, trained, and supervised new staff members.
  • Provided guidance, coaching, and feedback to team members.
  • Resolved conflicts between team members quickly and effectively.
  • Organized team meetings to discuss progress and challenges.
  • Developed strategies to motivate employees in achieving goals.
  • Promoted a culture of collaboration within the team.
  • Maintained records of employee performance reviews.

Team Leader

Turbo Shield
Carrollton, TX
02.2010 - 02.2022
  • Analyzed data from various sources to identify areas of improvement in the department's operations.
  • Created training materials and conducted group trainings on new processes or procedures.
  • Reviewed customer service surveys and implemented strategies to improve customer satisfaction ratings.
  • Conducted regular performance reviews to assess individual team member progress.
  • Maintained a positive work environment that promoted collaboration between team members.
  • Established clear expectations for employees, providing guidance when needed.
  • Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
  • Resolved customer complaints in an effective manner while maintaining a high level of customer service.
  • Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
  • Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.

Inventory Manager

Cache
Dallas, TX
02.2005 - 02.2010
  • Tracked shipments from vendors for prompt resolution of any discrepancies or delays encountered during transit or delivery.
  • Utilized warehouse management systems software for tracking products from receipt through shipment.
  • Assisted in developing strategies for maintaining appropriate safety stock levels based on historical usage data.
  • Resolved issues related to receiving errors such as incorrect quantities or missing items.
  • Ensured product quality and safety standards were met throughout the inventory process.
  • Conducted periodic reviews of purchasing policies and procedures to ensure accuracy in ordering, delivery timelines, invoicing.
  • Developed, implemented and maintained inventory control systems to ensure accurate record keeping.

Education

High School Diploma -

Garland High School
Garland, TX
06-2005

Skills

  • Meeting facilitation
  • Workload Management
  • Remote Team Management
  • Schedule Management
  • Employee Development
  • Employee Scheduling
  • Performance Coaching
  • Positive Attitude

Certification

  • OSHA workplace safety ( HAZCOMM, PPE, HAZWOPER)
  • Class A: Sit Down Fork Lift
  • Class B : Standup Reach Lift
  • Class C: Motorized Pallet Jack
  • Osha Certificate

Timeline

Team Leader Manager

Selery fullfilment
02.2022 - Current

Team Leader

Turbo Shield
02.2010 - 02.2022

Inventory Manager

Cache
02.2005 - 02.2010

High School Diploma -

Garland High School

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Jovanny Soto