Jovany Gomez

Worked at various warehouse facilities through the company, including WorldPac (Wheeling, IL) and Factor (Lake Zurich, IL, and Aurora, IL). Responsible for order picking and pulling, packing, receiving, and inventory put-away while ensuring accuracy and efficiency in daily warehouse operations.

• Conducted thorough inspections to ensure product quality, reducing defects
• Collaborated with production team to resolve quality issues, enhancing workflow efficiency
• Implemented new testing protocols, leading to an improvement in product consistency
• Analyzed quality control data to identify trends, contributing to strategic decision-making

• Processed and packed orders, ensuring timely shipments and accurate inventory management.
• Reported inventory issues to Warehouse Manager, maintaining optimal stock levels.
• Prepared delivery areas and wrapped pallets, improving warehouse efficiency and workflow.
• Worked closely with the Warehouse Manager to report and address inventory issues, maintaining optimal stock levels.
• Accurately processed and packed orders to guarantee timely shipments and precise inventory management.

• Picked and packed daily orders, ensuring timely and accurate fulfillment, boosting customer satisfaction.
• Monitored and addressed product defects, maintaining high quality standards, reducing return rates.
• Organized floor products to enhance workflow efficiency, meeting customer needs and increasing productivity.
• Inspected, weighed, and packaged products to meet shipping specifications, ensuring compliance and accuracy.
• Operated at various stations as needed, demonstrating versatility and adaptability, supporting team goals.

• Operated and monitored multiple machines, ensuring quality and minimizing downtime.
• Collaborated with team and management to sustain high-quality production standards.
• Maintained continuous production flow, achieving consistent output and reducing errors.
• Communicated effectively to address issues promptly, ensuring smooth operations.

• Ensured customer satisfaction in a high-speed environment, enhancing service efficiency.
• Coordinated with team members to manage multiple tasks simultaneously, improving workflow.
• Addressed customer needs promptly, contributing to a positive service experience.
• Collaborated with colleagues to streamline operations, resulting in smoother processes.

• Advised customers on technical features, leading to informed purchases and higher sales.
• Enhanced product knowledge to boost customer satisfaction and sales figures.
• Resolved technical queries, improving customer trust and repeat business.
• Collaborated with team to meet and exceed monthly sales targets.