April Griffin
Fort Walton Beach,FL
Summary
Skilled Office Manager with comprehensive experience in overseeing daily office operations, implementing effective policies for better efficiency and coordinating administrative activities. Strengths include multi-tasking abilities, strong communication skills, and proficiency in managing diverse teams. Significant contributions made to previous roles include improving organization systems and effectively handling multiple tasks concurrently under pressure.
Overview
11
11
years of professional experience
Work History
Office Manager- Multiple Locations
Steam Vac Carpet Cleaners Fort Walton Beach
Fort Walton Beach , Florida
05.2021 - 11.2024
- Responsible for all daily activities for the entirety of the company for multiple locations
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Assisted in developing budgets for departmental expenses.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Interpreted and communicated work procedures and company policies to staff.
- Developed effective communication strategies between departments within the organization.
- Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
Office Manager
Destin Premier Carpet Cleaning
Destin, Florida
05.2021 - 11.2024
- Managed, scheduled and coordinated all office and onsite functions and activities for the business and employees.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Completed thorough opening, closing, and changing functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Responsible for daily deposit, office scheduling, websites, marketing, and overseeing all daily operating activities for the entirety of the business
- Coordinating all technician daily routes, overseeing all maintenance on equipment and vehicles
Office Administrative Assistant and Installer
JT-Fencing
, FL
01.2019 - 12.2021
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Organized materials for customers
- Drafted agendas, meeting notes and other documents to enhance collaborative process.
- Managed office duties, ordered materials, organized workspaces, answered emails, and made phone calls.
- Responded promptly to customer inquiries via email or phone.
- Managed employee records including payroll information, attendance tracking, vacation time requests.
- Obtained scanned records and uploaded to database.
- Prepared documents such as correspondence, presentations, spreadsheets, reports and other materials using Microsoft Office applications.
- Coordinated and scheduled jobs for seamless execution.
- Assisted in installation on site
CNA
Grand Boulevard Health And Rehab
Destin, Florida
06.2017 - 09.2019
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Reported changes in patient conditions to registered nurse or physician.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Transported residents within the facility as needed.
- Participated in educational programs designed to improve knowledge of health care practices.
- Turned and repositioned bedridden patients to prevent bedsores.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Monitored food intake and output as directed by nursing staff.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Assisted patients in ambulation and transfers using proper body mechanics.
Restaurant Accountant
TGIF Fridays Restaurant
Fort Walton Beach , FL
02.2014 - 12.2016
- Diminished financial discrepancies and accurately reconciled accounts using detailed data analysis results.
- Coordinated project materials and schedules, facilitated communication and prepared reports.
- Researched discrepancies between actual sales revenues versus expected amounts reported from POS system.
- Reviewed invoices and processed payments in a timely manner.
- Minimized internal accounting department backlogs by updating accounts and generating reports.
- Assisted with payroll processing, including calculating wages and taxes owed based on hours worked.
- Monitored accounts receivable and accounts payable activities to ensure timely payments and collections.
- Managed accounts payable and receivable, improving cash flow management.
- Identified areas of cost savings through analyzing operational data such as labor costs, food costs.
Education
Associate of Arts - General Studies
Northwest Florida State College
Niceville, FL07-2005
Skills
- Office management
- Budget administration
- Conflict resolution
- Team coordination
- Bookkeeping
- Customer relationship management
- Workflow optimization
- Employee training
- Project management
- Effective communication
- Attention to detail
- Customer service
- Vendor engagement
- Business administration
Timeline
Office Manager- Multiple Locations
Steam Vac Carpet Cleaners Fort Walton Beach
05.2021 - 11.2024
Office Manager
Destin Premier Carpet Cleaning
05.2021 - 11.2024
Office Administrative Assistant and Installer
JT-Fencing
01.2019 - 12.2021
CNA
Grand Boulevard Health And Rehab
06.2017 - 09.2019
Restaurant Accountant
TGIF Fridays Restaurant
02.2014 - 12.2016
Associate of Arts - General Studies
Northwest Florida State College