Jovany Santiago
Orlando
Summary
Experienced Retail Merchandiser versed in using product placement, end caps and points of purchase displays to manufacturer's best advantage. Astute professional with goal-oriented nature promotes optimized retail workflow for bolstered customer experience. Exceptional negotiator for prime positioning locations.
Overview
16
16
years of professional experience
Work History
Merchandiser
Keurig Dr Pepper
Orlando
06.2024 - Current
- Responsible for stocking and displaying our products on shelves/coolers at large accounts within a set territory.
- They will report directly to their assigned stores for their scheduled shifts and may be required to cover routes as assigned.
- Merchandisers are required to use their personal vehicle to travel among stores in their territory however.
Night Production Manager
Nelts Inc.
Orlando
03.2023 - 06.2024
- Responsible for leading a team of 25 employees throughout all of Florida.
- Making sure daily routes are clean and complete to client satisfaction.
- Approving employee timecards as well as any sick or vacation requests via VeriClock and Paylocity.
- Programs used and not limited to VeriClock, Paylocity, Service Channel, Samsara, and Encore.
- Self-Motivation by proactively monitoring client service schedules and weather.
- Input employee daily routes into Samsara.
- Providing filed support to staff while monitoring site photos and site cleanliness to ensure client satisfaction.
Sales Associate
Braman BMW Miami
Miami
09.2021 - 02.2023
- Daily operations include building relationships with vehicle shoppers and closing sales as a result.
- My strengths and responsibilities include but are not limited to Enthusiastic and High Energy personable.
- Inspection of inventory selection and preparation for demonstration, High volume communicating with clients via telephone and email.
- Demonstration of vehicle features and benefits.
- Sales negotiations upon selection of vehicle.
- Persuasive and able to overcome customer objections.
- Expertise in customizing preferences for customer lifestyle and selling after sale products.
- Consistent sales of # in a 45 used car department, Front Gross average # per units sold New and Used.
Sales Associate BMW Genius
BMW of Manhattan
New York
02.2019 - 08.2021
- Daily operations include building relationships with vehicle shoppers and closing sales as a result.
- My strengths and responsibilities include but are not limited to Enthusiastic and High Energy personable.
- Inspection of inventory selection and preparation for demonstration, High volume communicating with clients via telephone and email.
- Demonstration of vehicle features and benefits.
- Sales negotiations upon selection of vehicle.
- Persuasive and able to overcome customer objections.
Sales Associate
Tarrytown Honda
Tarrytown
07.2016 - 02.2019
- Daily operations include building relationships with vehicle shoppers and closing sales as a result.
- My strengths and responsibilities include but are not limited to Enthusiastic and High Energy persona.
- Inspection of inventory selection and preparation for demonstration, High volume communicating with clients via telephone and email.
- Demonstration of vehicle features and benefits.
- Sales negotiations upon selection of vehicle.
- Persuasive and able to overcome customer objections.
- Expertise in customizing preferences for customer lifestyle and selling after sale products.
- Consistent sales of # in a 45 used car department, Front Gross average # per units sold.
Sales Associate
DCH Toyota City
Yonkers
01.2014 - 01.2016
- Daily operations include building relationships with vehicle shoppers and closing sales as a result.
- My strengths and responsibilities include but are not limited to Enthusiastic and High Energy persona.
- Inspection of inventory selection and preparation for demonstration, High volume communicating with clients via telephone and email.
- Demonstration of vehicle features and benefits.
- Sales negotiations upon selection of vehicle.
- Persuasive and able to overcome customer objections.
- Expertise in customizing preferences for customer lifestyle and selling after sale products.
- Consistent sales of # in a 45 used car department, Front Gross average # per units sold.
Supervisor Sweeper Driver
Kleen Sweep Inc
Yonkers
01.2010 - 01.2014
- Responsibilities included making sure the drivers cleaned commercial store parking lots to client satisfaction.
- In addition to driving sweeper trucks and cleaning lots while supervising staff.
Education
associate degree - Criminal Justice
Monroe College
Bronx, NYSkills
- Bilingual
- Excellent communication
- Interpersonal skills
- Customer service skills
- Organizational skills
- Teamwork
- Multitasking
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Excel
- Dealership CRM
- Higher Gear
- Vin solutions
- Auto Trader/ICO
- Sales
Timeline
Merchandiser
Keurig Dr Pepper
06.2024 - Current
Night Production Manager
Nelts Inc.
03.2023 - 06.2024
Sales Associate
Braman BMW Miami
09.2021 - 02.2023
Sales Associate BMW Genius
BMW of Manhattan
02.2019 - 08.2021
Sales Associate
Tarrytown Honda
07.2016 - 02.2019
Sales Associate
DCH Toyota City
01.2014 - 01.2016
Supervisor Sweeper Driver
Kleen Sweep Inc
01.2010 - 01.2014
associate degree - Criminal Justice
Monroe College