Jove Narvaez
Nashville,Tennessee
Summary
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.
Overview
2
2
years of professional experience
Work History
Restaurant Host
Chauhan ale Masala House
09.2023 - Current
- Providing good customer service to the guests as the first face to see when you enter the property
- Providing main information about the property
- Managing guests volume at the restaurant
- Booking reservations
- Using/Operating Opentable
- Using/Operating Toast
- Telephone operator
- Cashier
- Taking orders (person/phone call (to go)).
Restaurant Host
Puckett's Restaurant
10.2023 - 05.2024
- Providing good customer service to the guests as the first face to see when you enter the property
- Providing main information about the property
- Managing guests volume at the restaurant
- Booking reservations
- Using/operating open table
- Using/Operating Aloha
- Occasionally taking order(person/phone call (to go))
- Telephone operator
- Cashier
- Making sure bathroom is replenished on daily basis.
Front Desk Agent
Holston House
04.2022 - 10.2023
- Checking in and checking out guests
- Answering guests inquiries
- Providing guests requests
- Handling emails and paper works
- Handling guests complaints
- Communicating with the guests with grace
- Dealing with bill related questions
- Telephone operator
- Working on Front Desk inventory
- Making walk in reservations.
Education
Bachelor of Science in Tourism Management -
Centro Escolar University
04.2017
Skills
- Excellent customer service
- Multi tasking
- Bilingual (English & Tagalog)
- Knowledge about Spanish
- Phone operator
- Outstanding communication skills
- Team player
- Organized
- Operating Toast and Aloha
Timeline
Restaurant Host
Puckett's Restaurant
10.2023 - 05.2024
Restaurant Host
Chauhan ale Masala House
09.2023 - Current
Front Desk Agent
Holston House
04.2022 - 10.2023
Bachelor of Science in Tourism Management -
Centro Escolar University
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