Joveline Nicastro
Ormond Beach,FL
Summary
Detail-oriented professional with over a decade of experience in fast-paced environments, bringing strong skills in coordination, data management, and regulatory compliance. Holds a master’s-level foundation in health and forensic psychology, with a focus on research, ethics, and evidence-based practice.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Freelance Writer
Independent
2020.01 - 2025.01
- Provided freelance writing services, creating engaging content for blogs and articles.
- Applied research, critical thinking, and problem-solving skills to academic projects.
- Organized and participated in community initiatives, demonstrating leadership, teamwork, and coordination skills.
Manager
Wendy’s
2018.11 - 2019.11
- Led daily operations to boost customer service quality and operational efficiency.
- Enhanced safety protocols, leading to improved operational efficiency in dining, kitchen, and BOH areas.
- Conducted safety briefings, and maintained sanitation standards.
- Developed and delivered comprehensive employee training, enhancing team skills and performance.
- Implemented scheduling and inventory management with Toast and HotSchedules.
- Managed profit and loss statements, and utilized POS systems for sales and inventory tracking.
Manager/Owner
Kate’s Internet Café
2011.01 - 2018.07
- Directed operations to ensure a welcoming environment for customers
- Managed dining, and BOH areas and handled customer inquiries and ensured satisfaction
- Conducted safety briefings and upheld sanitation standards
- Ensured proper sanitation and sterilization standards were maintained in the back-of-house (BOH) operations
- Handled customer inquiries and ensured satisfaction
- Utilized POS systems like Square for tracking sales and inventory
- Oversaw financial operations including profit and loss management
Field Tutor
Saint Peter’s College
2009.05 - 2010.06
- Facilitated learning experiences for students
- Developed and implemented tailored lesson plans
- Ensured a conducive learning environment
- Used Moodle and Microsoft PowerPoint for lessons
1 On 1 Tutor
Independent Tutoring
2008.05 - 2009.06
- Provided personalized academic support
- Adapted teaching methods to individual student needs
- Monitored student progress and adjusted strategies
- Conducted virtual tutoring sessions with Skype and used Microsoft Excel for tracking
Dean’s Office Assistant
Saint Peter’s College
2007.05 - 2008.06
- Managed administrative tasks and provided support to the Dean
- Organized and maintained files
- Assisted with document preparation and scheduling
- Utilized Microsoft Office Suite and G Suite/Google Workspace for administrative tasks
Education
Master of Science - Psychology With Emphasis in Health Psychology
Grand Canyon University
Phoenix, AZBachelor of Science - Psychology with an emphasis in Forensic Psychology
Grand Canyon University
Phoenix, AZDiploma - Hospitality and Restaurant Services
System Technology Institute
Ormoc, PHSkills
- Inventory & Data Management
- Employee Training & Development
- Safety & Regulatory Compliance
- POS & Data Systems Proficiency
- Research Methodology
- Technical Proficiency in Software and Tools
Accomplishments
Graduated Summa Cum Laude, Bachelor of Science in Forensic Psychology
Affiliations
- Alpha Chi (National College Honor Society), 02/22/24
- Psi Chi (The National Honor Society in Psychology), 10/16/23
- The National Society of Collegiate Scholars, 02/05/23
Certification
National Certificate II/ Certificate of Competency Passer in Food and Beverage Services, 2010
Timeline
Freelance Writer
Independent
2020.01 - 2025.01
Manager
Wendy’s
2018.11 - 2019.11
Manager/Owner
Kate’s Internet Café
2011.01 - 2018.07
Field Tutor
Saint Peter’s College
2009.05 - 2010.06
1 On 1 Tutor
Independent Tutoring
2008.05 - 2009.06
Dean’s Office Assistant
Saint Peter’s College
2007.05 - 2008.06
Master of Science - Psychology With Emphasis in Health Psychology
Grand Canyon University
Bachelor of Science - Psychology with an emphasis in Forensic Psychology
Grand Canyon University
Diploma - Hospitality and Restaurant Services
System Technology Institute