Jovian Cruz
Arlington,TX
Summary
Professional technician prepared for this role with strong expertise in diagnosing and repairing hardware and software issues. Known for effective troubleshooting, problem-solving skills, and consistently delivering reliable results. Strong focus on teamwork, adaptability, and achieving goals ensures seamless collaboration and high-quality service. Skilled in system diagnostics, component replacement, and customer communication with results-driven approach.
Overview
7
7
years of professional experience
Work History
Server Repair Technician
SMS InfoComm
Coppell, TX
06.2025 - Current
- Perform server inspections, diagnostics, and hardware replacements to maintain system functionality.
- Conduct server stress tests and document issues, test results, and repair actions.
- Collaborate with quality control, motherboard repair, and inspection teams to support hardware testing and troubleshooting.
- Track parts usage and assist with inventory management to ensure efficient workflow.
- Work closely with cross-functional teams including warehouse, shipping, and receiving to support daily operations.
- Troubleshoot server errors and network issues while maintaining a positive and productive team environment.
Soldering Technician
VSSI LLC Employment Services
Coppell, TX
06.2024 - 12.2024
- Operated soldering equipment to assemble electronic components with precision.
- Ensured compliance with safety protocols during soldering processes.
- Diagnosed and resolved technical issues in soldering setups efficiently.
- Assisted in training new technicians on proper soldering techniques and equipment usage.
- Inspected assemblies using microscopes and magnification aides to verify quality and durability.
Shipping Department
SEW Eurodrive
02.2023 - 08.2023
- Self-motivated, with a strong sense of personal responsibility.
- Drilled name plates onto gearboxes in their specific areas and directions.
- Picked and assorted gearbox parts and additional items throughout the entire facility.
- Capable experience in the use of warehouse cranes, pallet jacks, power drills, and assembling boxes.
Package Handler
UPS
09.2022 - 02.2023
- Receive and ship back Amazon items to their assigned warehouse.
- Ship products and items to other designated places.
- Pack AT&T and Spectrum equipment and ship said equipment back to their warehouse.
- Fax customers papers.
Inventory Associate
Amplex
09.2021 - 01.2022
- Sorted numerous items in their designated place.
- Received shipments and performed quality inspection to ensure accurate count of inventory items.
- Replaced cosmetic parts on handheld devices.
- Used pallet jack to relocate bulk items throughout the warehouse.
- Participated in weekly meetings to discuss inventory plans.
File Clerk
VSSI Staffing Company
06.2019 - 08.2019
- Responsible for organizing and maintaining the company’s confidential documents and its system of storage and categorization.
- Good attention to detail to organize job applications alphabetically and numerically.
- Sorted, stapled, and filed job applications with the resumes.
- Scan and print job applications for future applicants.
- Responsible for keeping the printer in proper working order for fellow employees.
Education
High School Diploma -
James Martin High School
Arlington, TX01-2021
Skills
- Good verbal and written communication
- Customer service
- Excellent people person
- Charismatic with a hint of whimsy
Timeline
Server Repair Technician
SMS InfoComm
06.2025 - Current
Soldering Technician
VSSI LLC Employment Services
06.2024 - 12.2024
Shipping Department
SEW Eurodrive
02.2023 - 08.2023
Package Handler
UPS
09.2022 - 02.2023
Inventory Associate
Amplex
09.2021 - 01.2022
File Clerk
VSSI Staffing Company
06.2019 - 08.2019
High School Diploma -
James Martin High School