Jovianna Lazo

• Improved behaviors through modeling, role-playing, and other effective strategies.

● Completed observations of students in classroom and social situations.

● Promoted memory, cognition, and language development with hands-on activities and individualized instruction.

• Collaborated with other educators to develop instructional strategies.

● Facilitated small group instruction to address individual learning needs.

• Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.

● Elevated customer loyalty by using strong communication abilities to resolve customer problems.

● Controlled line and crowd with quick, efficient service.

● Maintained regular and consistent attendance and punctuality.

● Trained new team members with positive reinforcement and respectful,encouraging coaching.

● Engaged with customers to build rapport and loyalty.

● Maintained calm demeanor and professionally managed issues in busy,high-stress situations.

• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.