Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Joviys Rayo

Doha

Summary

Dynamic professional with a proven track record at Qatar Duty Free, excelling in customer service and upselling. Leveraged strong problem-solving skills to enhance sales and foster client relationships. A fast learner committed to delivering exceptional service and maintaining accurate financial transactions, ensuring customer satisfaction and operational efficiency.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Till Assistant

Qatar Duty Free
12.2023 - Current


  • Increased sales by providing targeted product suggestions at point of sale.
  • Updated knowledge of store promotions and emphasized sales to customers.
  • Processed transactions with precision using a cash register.

Executive Property Specialist

Robinson Land Corporation
05.2019 - 08.2023
  • Established long-term client relationships through consistent product and service quality.
  • Implemented creative approaches to tackle challenging problems, leading to better organizational outcomes.

Cashier

Majid Alfuttaim Carrefour
10.2016 - 01.2019
  • Handled cash, check, and credit card transactions with accuracy.
  • Managed customer complaints successfully, resulting in higher satisfaction.

Money Sorter

Philippine National Bank
03.2015 - 03.2016


  • Performed routine checks on sorted funds to confirm correct documentation.
  • Maintained precise records of sorted currency for bank deposits.

Toll Teller

Skyway O&M Corporation
08.2014 - 02.2015
  • Enhanced overall customer experience through polite interactions that included offering helpful travel tips when appropriate.
  • Ensured efficient motorist flow during peak hours by resolving potential toll payment issues.

Cashier

Luc Foods Pasalubong Philippines
04.2013 - 09.2013


  • Processed cash, check, and credit card payments efficiently.
  • Maintained cash drawer balance, guaranteeing precise accounting at shift end.

Education

Bachelor of Science - Bachelor of Science in Information Technology

Cagayan State University
Tuguegarao City
03.2012

Skills

  • Customer service
  • Problem-solving
  • Patience and empathy
  • Upselling
  • Fast learner

Certification

Bookkeeping NC 111

Republic of the Philippines National Statistics Office

Perfetti van smells Product Training for Travel Retail

Languages

English
Bilingual or Proficient (C2)

Timeline

Till Assistant

Qatar Duty Free
12.2023 - Current

Executive Property Specialist

Robinson Land Corporation
05.2019 - 08.2023

Cashier

Majid Alfuttaim Carrefour
10.2016 - 01.2019

Money Sorter

Philippine National Bank
03.2015 - 03.2016

Toll Teller

Skyway O&M Corporation
08.2014 - 02.2015

Cashier

Luc Foods Pasalubong Philippines
04.2013 - 09.2013

Bachelor of Science - Bachelor of Science in Information Technology

Cagayan State University