Peter Minai
Doha
Summary
Knowledgeable,motivated, and determined till assistant with solid background in customer service and transaction processing. Proven track record of efficiently handling cash and providing excellent customer experiences. Demonstrated ability in managing point-of-sale systems and maintaining clean, organized workspace.
Overview
10
10
years of professional experience
Work History
Till Assistant
Al Aman Agencies
01.2024 - Current
- Met customer needs through polite, friendly and attentive service to complete there orders .
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed to maintain customer safety .
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct .
- Demonstrated flexibility by working various shifts including weekends, holidays or evenings when required.
- Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers..
- Handled high-pressure situations effectively during peak hours while maintaining a professionalism while receiving over 50 calls, emails and faxes from customers and manage manage their queries and in time,
Cashier
Pioneer Textiles
01.2021 - 11.2023
- Greeted and welcome customers entering store and responded promptly to there needs while building a strong friendly atmosphere to encourage repeat business .
- Worked flexible schedule and extra shifts to meet business needs during peak days and weeks .
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels to avoid discrepancies .
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects .
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Managed over 30 incoming calls ,email and faxes a day from the customers for orders and other queries.
Shop Assistant
Beat Tetiles
05.2015 - 11.2020
- Maintained clean and organized shop floor,window and fixtures to support cleanliness and maintain organized store, optimizing space for ease of customer navigation .
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Contributed to team success by supporting colleagues during peak periods or staff shortages.
- Organized shelves to remove slow moving items and add new merchandise.
Education
Some College (No Degree) - Hosipitality
Utalii College
NairobiHigh School Diploma -
Michinda Boys High
Nakuru11.2014
Skills
- Customer service
- Inventory management
- POS systems
- Drawer balancing
- Teamwork and collaboration
- Merchandising
- Oder processing
Languages
English
Native language
Arabic
Beginner
A1
Timeline
Till Assistant
Al Aman Agencies
01.2024 - Current
Cashier
Pioneer Textiles
01.2021 - 11.2023
Shop Assistant
Beat Tetiles
05.2015 - 11.2020
Some College (No Degree) - Hosipitality
Utalii College
High School Diploma -
Michinda Boys High
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