Jovohn Ashford
Columbia,SC
Summary
Dynamic automotive technician with a proven track record at Dick Smith Automotive Group, excelling in vehicle inspections and preventive maintenance. Renowned for exceptional customer service and attention to detail, I consistently delivered accurate repair estimates and ensured customer satisfaction, contributing to a seamless service experience.
Overview
3
3
years of professional experience
Work History
Severice Express Tech
Dick Smith Automotive Group
Columbia, SC
05.2023 - 04.2025
- Inspected vehicles for damage and recorded findings to facilitate repairs.
- Evaluated vehicle schematics to assess required parts and order accordingly.
- Performed lube jobs by greasing all chassis points specified by the manufacturer's guidelines.
- Maintained records of all work performed on each vehicle in accordance with state regulations.
- Provided customers with estimates of repair costs prior to commencing any work.
- Tested batteries for proper voltage output with electronic testers.
- Inspected vehicle fluids levels and topped off as necessary.
- Rotated tires and checked brakes on vehicles.
- Performed preventive maintenance services such as oil changes, lubrication, and filter replacements on a variety of vehicles.
Cashier/Store Associate
Tractor Supply Company
Columbia, SC
01.2022 - 05.2023
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Used suggestive selling techniques to promote add-on sales.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Stocked shelves with new merchandise and checked for outdated or damaged items.
- Operated motorized equipment such as forklifts, pallet jacks or order pickers as required.
- Palletized merchandise for easy movement to sales floor locations.
Education
High School Diploma -
Lower Richland
Columbia, SC05-2023
Skills
- Vehicle inspection
- Parts ordering
- Preventive maintenance
- Brake inspection
- Fluid checking
- Customer service
- Attention to detail
Timeline
Severice Express Tech
Dick Smith Automotive Group
05.2023 - 04.2025
Cashier/Store Associate
Tractor Supply Company
01.2022 - 05.2023
High School Diploma -
Lower Richland
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