Kyle Michael Joves
Round Lake,United States
Summary
Ambitious Advertising student pursuing a B.S. with a Business minor at the University of Illinois Urbana-Champaign. Holds an A.A. in Business Administration with a focus on management, marketing, and communication. Combines customer service experience with skills in digital marketing and consumer psychology, poised to contribute effectively in a dynamic environment.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Creative
American Advertising Association
Champaign, Illinois
01.2026 - Current
- Coordinated event setup and brand promotion at B0arding.com, engaging students across campus.
- Developed creative ideas for promotional campaigns.
Customer Service Associate
Walgreens
, United States
01.2026 - 04.2026
- Delivered front-end customer service in retail, assisting customers, restocking merchandise, and ensuring smooth checkout process.
- Assisted customers with product inquiries and store navigation.
- Managed inventory by restocking shelves and organizing displays.
- Assisted customers in locating products and answering inquiries.
- Handled customer complaints professionally and resolved issues promptly.
Dog Sitter
Round Lake, United States
06.2025 - 08.2025
- Delivered dog sitting services on a freelance basis, prioritizing pet well-being and care during owners' absence.
- Provided attentive care for dogs, ensuring safety and comfort during visits.
- Walked dogs regularly, maintaining their exercise routines and energy levels.
Education
Bachelor of Science - BS - Advertising
University of Illinois Urbana-Champaign
Urbana-Champaign05-2027
Associate's degree - business administration and management, General Studies
University of Maryland Global Campus
Vicenza05-2025
High School Diploma -
Humphreys High School
Pyeongtaek-si05-2023
Skills
- Customer Service
- Customer Engagement
- Sales Techniques
- Communication
- Problem Solving
- Adaptability
- Conflict resolution
- Team Collaboration
- Leadership
Websites
Certification
- Advertising Foundations, LinkedIn Learning, 07/01/25
- Google Marketing Certificate (IN PROGRESS), Google, 08/01/25
- Customer Service Foundations, LinkedIn Learning, 07/01/25
Timeline
Creative
American Advertising Association
01.2026 - Current
Customer Service Associate
Walgreens
01.2026 - 04.2026
Dog Sitter
06.2025 - 08.2025
Bachelor of Science - BS - Advertising
University of Illinois Urbana-Champaign
Associate's degree - business administration and management, General Studies
University of Maryland Global Campus
High School Diploma -
Humphreys High School