Jowan Copeland
Hampton,VA
Summary
Reliable Light Truck Driver with experience in managing routes efficiently and ensuring safe delivery of goods. Skilled in vehicle maintenance, route planning, and customer service, consistently meeting deadlines and exceeding expectations in fast-paced environments. Proven ability to improve processes for increased efficiency in delivery operations, resulting in higher satisfaction levels from clients and partners.
Overview
2
2
years of professional experience
Work History
Delivery Driver
Delivery Dynamics Logistics and Solutions
Hampton, VA
04.2023 - Current
- Delivered rush merchandise on tight schedules to meet customer targets.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
- DOT certified
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Conducted pre-inspections to keep trucks reliable and well-maintained.
- Adhered to all applicable traffic laws while driving delivery vehicle.
Driver
Uber, Lyft
04.2023 - Current
- Transported riders to designated stops according to pre-determined schedules.
- Resolved customer issues promptly and professionally, ensuring a positive experience.
- Kept detailed records of rides, including times, distances, and earnings, for reporting purposes.
- Used advanced driving techniques to better improve time management and safety.
- Utilized GPS navigation systems to ensure timely arrival at destinations.
- Fostered a welcoming environment, accommodating special requests when possible.
Education
Dental Assistant Diploma - Dental Assistant
Fortis College
Norfolk, VA09-2013
High School Diploma -
Granny High School
Norfolk, VA06-2012
Skills
- Route optimization
- Safety compliance
- Vehicle maintenance
- GPS navigation
- DOT certification
- Organization with loading packages in vehicle
- Customer service
Timeline
Delivery Driver
Delivery Dynamics Logistics and Solutions
04.2023 - Current
Driver
Uber, Lyft
04.2023 - Current
Dental Assistant Diploma - Dental Assistant
Fortis College
High School Diploma -
Granny High School
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