Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline

Joy Anderson

Houston,TX

Summary

Bubbly Bottle Service Waitress well-versed in interacting with customers and taking orders, providing bills and collecting payments and clearing and cleaning tables. Energetic and vivacious individual with [Number] years of experience serving food items and alcoholic beverages to nightclub and bar patrons. In-depth knowledge of wine, beer and liquor brands and cocktail recipes. Diligent Food Service worker with successful history in [Type] settings and dedication to supporting team with hard work and knowledgeable service. Familiar with food safety requirements and taking accurate orders. Skilled at delivering speedy service to maximize satisfaction. Motivated [Job Title] with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Communicative [Job Title] dedicated to providing elevated service and providing unforgettable guest experiences. Creative floor leader offering experience providing service to large numbers of dinner guests at popular, fast-casual restaurants. Detailed organizer of service operations with versatility in stressful circumstances. Outgoing [Job Title] with experience working both FOH and BOH. Focused and hardworking team member knowledgeable in food safety and sanitation guidelines. Commended for having solid attendance record and delivering exceptional customer service.

Overview

3
3
years of professional experience

Work History

Package Handler

Fed Ex Ground
Mesquite, TX
03.2021 - 08.2022
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Assembled, sealed and loaded packages into correct trucks.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Followed verbal and written instructions to properly move and ship products.
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Loaded package containers onto forklifts and transported into packaging areas.
  • Removed debris and hazardous materials from packing area to avoid contamination.
  • Informed purchasing team of missing or damaged items immediately when unloading and receiving.
  • Handled inventory control and cycle counting procedures.
  • Assisted [Job title] with during busy periods, developing new skills while boosting warehouse efficiency.

Hostess

Applebee's
Mesquite, TX
06.2020 - 08.2020
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Answered customer questions about hours, seating and menu information.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Informed servers of newly seated parties for speedy service.
  • Used cash registers and credit card machines to cash out customers.

Cashier Team Lead

McDonald's
Mesquite, TX
08.2017 - 01.2019
  • Trained team members on cash register operation and cash handling.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Communicated with customers and team members to solve problems.
  • Operated POS cash register and equipment to collect payments.
  • Led opening and closing procedures and conducted cashier drops, cash control, and vault monitoring.
  • Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.

Education

Grambling State University, Grambling, LA

Kinesiology

Texas Southern University, Houston, TX
05.2024

High School Diploma -

West Mesquite High School, Mesquite, TX
06.2020

Skills

  • Team Meetings
  • Menu Memorization and Presentation
  • Cool Under Pressure
  • Team Player
  • Warm and Friendly
  • Table Setting Arrangements
  • Hospitality Service Expertise
  • Customer Experience
  • Critical Thinking
  • Customer Service and Rapport
  • Dining Room Cleaning and Upkeep
  • Bathroom Servicing

Accomplishments

  • Resolved product issue through consumer testing.
  • Collaborated with team of [Number] in the development of [Project name].
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Achieved [Result] by introducing [Software] for [Type] tasks.
  • Achieved [Result] through effectively helping with [Task].
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Timeline

Package Handler - Fed Ex Ground
03.2021 - 08.2022
Hostess - Applebee's
06.2020 - 08.2020
Cashier Team Lead - McDonald's
08.2017 - 01.2019
Grambling State University - ,
Texas Southern University - , Kinesiology
West Mesquite High School - High School Diploma,

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Joy Anderson