Joy Anderson
Augusta,GA
Summary
Deadline-driven Revenue Cycle Analyst promoting over 8+ years of expertise delivering technical information to audiences in easily-understood terms. Highly communicative individual with superior problem solving and troubleshooting skills. Offering expert knowledge in strategizing new ways of assessing data.
Overview
8
8
years of professional experience
Work History
Revenue Cycle Analyst, Senior
Corewell Health
Grand Rapids, MI
07.2018 - Current
- Oversee over 100+ Third Party vendor relationships in various departments across the healthcare organization
- Wrote and distributed quarterly evaluations of revenue cycle processes and recommendations to senior management.
- Collaborated with other business analysts to streamline tasks and duties in effort to improve overall efficiency.
- Provide support and guidance to operational business owners by supporting onboarding, system access, training of 1000+ onshore and offshore contractors.
- Participated in regular audits, proactively addressing any issues identified to minimize financial risks to the organization.
- Provided valuable insights to leadership by analyzing key performance indicators related to the revenue cycle process.
- Analyzed financial and statistical data related to the revenue cycle, creating in-depth reports to show KPIs.
- Leveraged technology tools to automate routine tasks, allowing greater focus on strategic initiatives aimed at enhancing financial performance within the revenue cycle framework.
Revenue Cycle Analyst
Spectrum Health
Grand Rapids, MI
06.2017 - 07.2018
- Perform data collection and analysis to identify gaps and opportunities for process and improvements
- Assisted with special projects and implementation of new revenue cycle projects
- Managed claim clearinghouse to ensure claim edits were accurate for billing
- Prepared additional ad hoc reporting and analysis on operational performance.
- Reduced outstanding accounts receivable balances through diligent follow-up and effective communication with stakeholders.
- Collaborated with other business analysts to streamline tasks and duties in an effort to improve overall efficiency.
- Increased clean claim rates through meticulous auditing of patient registration data and insurance eligibility verification.
Medical Biller, Senior
Spectrum Health
Grand Rapids, MI
08.2016 - 06.2017
- Check insurance payments for accuracy and contract compliance.
- Research denied claims for appeal.
- Transmitted claims using software-based systems.
- Follow up on unpaid claims within a standard timeframe.
- Review patients' bills for accuracy and completion.
- Provided team assistance with hiring and training of staff.
- Verified insurance of patients to determine eligibility.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
- Posted payments and collections on regular basis.
Education
Associate of Applied Science - Health Information Technology
Davenport University
Grand Rapids, MI08.2019
Skills
- Financial Data Analysis
- Revenue Cycle Management
- Insurance Verification
- Risk Identification
- Account Reconciliation
- Strategic Planning
- Project Management
- HIPAA Compliance
- HCPCS Coding
- Verbal and written communication
Timeline
Revenue Cycle Analyst, Senior
Corewell Health
07.2018 - Current
Revenue Cycle Analyst
Spectrum Health
06.2017 - 07.2018
Medical Biller, Senior
Spectrum Health
08.2016 - 06.2017
Associate of Applied Science - Health Information Technology
Davenport University