Joy Anderson
Augusta,GA
Summary
Deadline-driven Revenue Cycle Analyst promoting over 8+ years of expertise delivering technical information to audiences in easily-understood terms. Highly communicative individual with superior problem solving and troubleshooting skills. Offering expert knowledge in strategizing new ways of assessing data.
Overview
8
8
years of professional experience
Work History
Revenue Cycle Analyst, Senior
Corewell Health
07.2018 - Current
- Oversee over 100+ Third Party vendor relationships in various departments across the healthcare organization
- Wrote and distributed quarterly evaluations of revenue cycle processes and recommendations to senior management.
- Collaborated with other business analysts to streamline tasks and duties in effort to improve overall efficiency.
- Provide support and guidance to operational business owners by supporting onboarding, system access, training of 1000+ onshore and offshore contractors.
- Participated in regular audits, proactively addressing any issues identified to minimize financial risks to the organization.
- Provided valuable insights to leadership by analyzing key performance indicators related to the revenue cycle process.
- Analyzed financial and statistical data related to the revenue cycle, creating in-depth reports to show KPIs.
- Leveraged technology tools to automate routine tasks, allowing greater focus on strategic initiatives aimed at enhancing financial performance within the revenue cycle framework.
Revenue Cycle Analyst
Spectrum Health
06.2017 - 07.2018
- Perform data collection and analysis to identify gaps and opportunities for process and improvements
- Assisted with special projects and implementation of new revenue cycle projects
- Managed claim clearinghouse to ensure claim edits were accurate for billing
- Prepared additional ad hoc reporting and analysis on operational performance.
- Reduced outstanding accounts receivable balances through diligent follow-up and effective communication with stakeholders.
- Collaborated with other business analysts to streamline tasks and duties in an effort to improve overall efficiency.
- Increased clean claim rates through meticulous auditing of patient registration data and insurance eligibility verification.
Medical Biller, Senior
Spectrum Health
08.2016 - 06.2017
- Check insurance payments for accuracy and contract compliance.
- Research denied claims for appeal.
- Transmitted claims using software-based systems.
- Follow up on unpaid claims within a standard timeframe.
- Review patients' bills for accuracy and completion.
- Provided team assistance with hiring and training of staff.
- Verified insurance of patients to determine eligibility.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
- Posted payments and collections on regular basis.
Education
Associate of Applied Science - Health Information Technology
Davenport University
Grand Rapids, MI08.2019
Skills
- Financial Data Analysis
- Revenue Cycle Management
- Insurance Verification
- Risk Identification
- Account Reconciliation
- Strategic Planning
- Project Management
- HIPAA Compliance
- HCPCS Coding
- Verbal and written communication
Timeline
Revenue Cycle Analyst, Senior
Corewell Health
07.2018 - Current
Revenue Cycle Analyst
Spectrum Health
06.2017 - 07.2018
Medical Biller, Senior
Spectrum Health
08.2016 - 06.2017
Associate of Applied Science - Health Information Technology
Davenport University