Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Joy Caldwell

Norwalk,CA

Summary

  • Bartender with 5 years of experience in events and private functions
  • Driven to provide guests with exceptional service and genuine hospitality
  • Friendly & energetic with a strong reputation for excellent customer service, and new recipe creation
  • Strong history of professionalism working in high-end/luxury establishments
  • Ensures responsible alcohol service per California's RBS Alcohol Server Training
  • Maintains the cleanliness of coolers, bar equipment, glassware, decanters and any other service items associated with beverage service

Overview

5
5
years of professional experience
1
1
Certification

Work History

Private Bartender

Self Employed
01.2023 - Current
  • Promote positive customer and associate relations through courtesy, service and professional appearance
  • Greet and engages with guests in a friendly and welcoming manner
  • Produce varieties of simple and complex cocktails for 30 to 100+ guests
  • Craft special drink and cocktail menu items
  • Follow alcohol awareness procedures for preventing excessive guest intoxication
  • Always arrives on-time and prepared
  • Maintains professionalism at all times

Bartender

Sharp Occasions (Event Planning)
02.2019 - 12.2023
  • Provided fast, friendly, professional service to all guests
  • Prepared and served on permanent and portable bars for all occasions
  • Professionally set up bar prior to start of events, including liquor, ice, glassware, juices and garnishes
  • Promoted positive customer and associate relations through courtesy, service, and professional appearance
  • Maintained a positive working relationship with fellow staff and management
  • Consistently kept bars and work areas clean and sanitary in compliance with bar standards and local, state, and federal laws

Education

Master of Arts - Business Management & Leadership

Webster University
St Louis, MO

Bachelor of Science - Management Information Systems

California State University - Long Beach
Long Beach, CA

Skills

  • Knowledgeable of ABC standards (State Alcohol Distribution Regulations)
  • Excellent customer service
  • Team collaboration
  • Knowledge of alcoholic beverages
  • Energetic work attitude
  • Management & Leadership
  • Cleanliness & Sanitation
  • Engaging personality
  • Sharp problem solver
  • Seasoned in conflict resolution
  • Active listening skills
  • Comfortable in fast-paced/high-stress environments
  • Experience in high-end/luxury settings

Certification

Certified Bartender Training

Completed an intensive (in-class) training course from ABC Bartending School, mastering practical bartending skills and the art of mixology.


California Responsible Beverage Service (RBS) Certification

Acquired certification after completing training to gain knowledge of responsible alcohol serving laws and practices in California.

Timeline

Private Bartender

Self Employed
01.2023 - Current

Bartender

Sharp Occasions (Event Planning)
02.2019 - 12.2023

Master of Arts - Business Management & Leadership

Webster University

Bachelor of Science - Management Information Systems

California State University - Long Beach

Certified Bartender Training

Completed an intensive (in-class) training course from ABC Bartending School, mastering practical bartending skills and the art of mixology.


California Responsible Beverage Service (RBS) Certification

Acquired certification after completing training to gain knowledge of responsible alcohol serving laws and practices in California.

Joy Caldwell