Joy Despino
Spokane,WA
Summary
To secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills.
Overview
19
19
years of professional experience
Work History
Manager
Monroe Street. Car Wash
04.2020 - Current
- Defined clear targets and objectives and communicated to other team members.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Caregiver, Special Needs
CDWA
10.2004 - Current
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Implemented Type programs to prevent crime and improve outcomes of criminal investigations.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Education
Certified Medical Administrative Assistant - Medical Secretary
Interface College
Spokane, WA12.2015
Skills
- Called patients to confirm appointments –Computer work-Greeted patients- Put files together for doctor-Answered phones- Scheduled appointments – Caregiving- take care of clients that have mental issues- Drive clients to appointments – Cleaned clients apartment – Shots-B
- Experience
- Caregiver Individual Provider One2004 - Present
- Shots – Medications – Meals – Drive client to appointments – Cleaned apartment – Dressed client
- Lab Assistant INBC 2013 – 2014
- Verify patient’s information for the blood to be transported to the correct patient
- Medical Secretary Rehab Associations 2014
- Called patients to confirm appointments –Computer Work-Greeted patients- Put files together for Doctor-Answered phones- Scheduled appointments
Timeline
Manager
Monroe Street. Car Wash
04.2020 - Current
Caregiver, Special Needs
CDWA
10.2004 - Current
Certified Medical Administrative Assistant - Medical Secretary
Interface College
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