Joy Dilbert
Valdosta,GA
Summary
Results-driven professional with over 10 years of experience in security management and operations coordination, developed through a successful career in the U.S. Air Force. Proven track record in enhancing operational efficiency and managing high-value assets. Skilled in fostering a culture of safety and continuous improvement while effectively resolving complex issues in fast-paced environments.
Overview
13
13
years of professional experience
Work History
Flight Sergeant
United States Air Force
08.2023 - 07.2024
- Mentored and trained new team members, fostering a supportive work environment that encouraged professional development.
- Ensured compliance with governmental regulations regarding aviation safety standards by conducting regular audits of operational procedures.
- Coordinated emergency response efforts during alarms and incidents, helping to maintain the safety of all personnel.
Visitor Center Manager
United States Air Force
01.2023 - 08.2023
- Provided exceptional customer service, addressing visitor inquiries and concerns promptly and professionally.
- Maintained accurate records of all visitors that needed access on the installation.
Nuclear Security Controller
United States Air Force
10.2020 - 07.2022
- Commanded and controlled daily operations for nuclear resources, to include nuclear movements and storage or nuclear assets.
- Monitored daily activities through CCTV surveillance systems, identifying potential threats or suspicious behavior early on.
Base Defense Operations Controller
United States Air Force
01.2019 - 09.2020
- Monitored Police and Fire radios to provide assistance to responding personnel.
- Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
- Conducted thorough investigations into security incidents, identifying root causes and implementing preventive measures.
Weapons Assistant
United States Air Force
03.2017 - 12.2018
- Responsible for issuing weapons and munitions used for daily security operations.
- Streamlined document preparation, ensuring accuracy and compliance with security standards.
- Manged asset inventory of 2.2 Million.
Response Force Leader
United States Air Force
04.2014 - 02.2016
- Responds and manage all alarms and incidents.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Cashier
McDonald's
01.2012 - 07.2012
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Associate of Applied Science - Criminal Justice
Air University
Montgomery, AL05.2017
Skills
- Operations management
- Problem-solving
- Time management
- Communication skills
- Multitasking and organization
- Adaptability
- Advanced computer skills
Accomplishments
Air Force Achievement Medal, 2019
Air Force Commendation Medal, 2020
Timeline
Flight Sergeant
United States Air Force
08.2023 - 07.2024
Visitor Center Manager
United States Air Force
01.2023 - 08.2023
Nuclear Security Controller
United States Air Force
10.2020 - 07.2022
Base Defense Operations Controller
United States Air Force
01.2019 - 09.2020
Weapons Assistant
United States Air Force
03.2017 - 12.2018
Response Force Leader
United States Air Force
04.2014 - 02.2016
Cashier
McDonald's
01.2012 - 07.2012
Associate of Applied Science - Criminal Justice
Air University
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