Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joy Ejiofor

Fort Worth

Summary

Dependable customer service professional with experience in both healthcare and retail environments. Skilled in handling high-volume customer interactions, scheduling, problem-solving, and maintaining a positive experience in fast-paced settings. Known for strong communication skills, organization, and the ability to quickly adapt to new systems and team environments.

Overview

3
3
years of professional experience

Work History

Dental Assistant

08.2024 - 01.2025
  • Assisted providers in a fast-paced clinical environment
  • Scheduled and confirmed patient appointments
  • Answered incoming calls and addressed patient concerns professionally
  • Maintained accurate and confidential patient records
  • Followed HIPAA guidelines to protect sensitive information
  • Ensured exam rooms were prepared and organized
  • Provided compassionate, calm support to patients

Costumer Service Associate Seasonal

Lane Bryant | Bath & Body Works | James Avery | Toasted Yolk Café
10.2021 - 07.2024
  • Provided exceptional customer service in high-traffic environments
  • Assisted customers with product selection and recommendations
  • Operated cash register and handled transactions accurately
  • Supported store sales goals and promotions
  • Maintained clean, organized, and visually appealing store displays
  • Resolved customer questions and concerns with professionalism
  • Worked collaboratively with team members

Education

Associate of Applied Science -

Tarrent County Collage
Fort Worth, TX
05-2027

High School Diploma -

Chislom Trail High School
Fort Worth, TX
05-2023

Skills

  • Customer Service Excellence
  • Communication & Active Listening
  • Appointment Scheduling
  • Cash Handling & POS Systems
  • Microsoft Word & Outlook
  • Organization & Multitasking
  • Sales Support
  • Team Collaboration
  • Adaptable & Quick Learner

Timeline

Dental Assistant

08.2024 - 01.2025

Costumer Service Associate Seasonal

Lane Bryant | Bath & Body Works | James Avery | Toasted Yolk Café
10.2021 - 07.2024

Associate of Applied Science -

Tarrent County Collage

High School Diploma -

Chislom Trail High School
Joy Ejiofor