Joy Fackler
Indianapolis
Summary
Friendly barista and operations-focused professional known for attention to detail, strong time management, and dependable customer service. Skilled at handling custom orders, staying organized during busy shifts, and adapting quickly to changing needs.
Overview
17
17
years of professional experience
Work History
Barista
Starbucks
12.2025 - Current
- Customized processes based on detailed requirements. as well as company standards accurately
- Maintaining positive atmosphere with customers and team
- Attention to detail and thorough in cleaning
- Connections with patrons
- Flexibility with changing needs of the floor.
Mother/Family Operations Manager
Family
09.2009 - Current
- Directed daily household operations, ensuring schedules, priorities, and routines happen
- Coordinated budgeting and bill payment to support financial accuracy and control.
- Developed family calendars and task plans, aligning competing commitments and reducing scheduling conflicts.
- Oversaw meal planning, inventory needs, and household supply replenishment to maintain readiness.
- Resolved routine conflicts, maintaining clear communication and stable home operations.
- Adapted operations plans quickly to address changing needs, priorities, and unexpected disruptions.
Barista
Starbucks
07.2022 - 01.2024
- Prepared handcrafted hot, cold, and blended beverages to Starbucks recipe and quality standards.
- Operated POS system to process orders, payments, and custom beverage modifications accurately.
- Recommended menu items and seasonal offerings based on customer preferences and beverage requests.
- Maintained clean, organized café and bar areas while following food safety and sanitation procedures.
- Restocked milk, syrups, cups, lids, stick stoppers, and sweeteners to support smooth store operations.
- Collaborated with shift team to manage peak rushes and deliver consistent customer service.
- Adapted to mobile, drive-thru, and in-store workflows while resolving guest concerns professionally.
Education
Bachelor of Science - English Literature
Indiana University of Pennsylvania
Indiana, PA12-2007
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Opening and closing duties
- Active listener
- Cleanliness
- Exceptional customer service
- Order taking
- Espresso machine operation
Timeline
Barista
Starbucks
12.2025 - Current
Barista
Starbucks
07.2022 - 01.2024
Mother/Family Operations Manager
Family
09.2009 - Current
Bachelor of Science - English Literature
Indiana University of Pennsylvania