Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Joy Haugen

Lafayette,IN

Summary

Competent Certified Professional Medical Coder with 25 years of experience in handling wide variety of medical coding and billing tasks. Sophisticated and hardworking individual with excellent analytical and multitasking abilities. Expertise in accurately inputting procedure and diagnosis codes into billing software to generate claims. Hardworking professional applies official coding conventions and rules established by American Medical Association and Centers for Medicare and Medicaid Services. Confident Medical Coder adheres to data confidentiality and privacy rules in all workflows and promotes dynamic interpersonal skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals and achieve company objectives.

Overview

30
30
years of professional experience
1
1
Certificate

Work History

Emergency Medicine Coding Specialist

CIPROMS, Inc,
09.2014 - 05.2023
  • Coded Emergency Department Professional Services to determine correct level of E&M service provided, other procedures performed, attached correct ICD-10 to each service, as well as all modifiers that were appropriate.
  • Resourcefully used various coding books, procedure manuals and on-line encoders.
  • Guarded against fraud and abuse by verifying coded data accurately reflected services provided.
  • Maintained updated knowledge of coding requirements, through continuing education and certification renewal.

Certified Professional Coder - ED Team

Integrated Billing Solutions, Inc.
11.2005 - 09.2014
  • Coded Emergency Department Professional services to determine correct E&M level provided and any other procedures performed, attached appropriate diagnoses and modifiers to each service.
  • Resourcefully used various coding books, procedure manuals and on-line encoders.
  • Guarded against fraud and abuse by verifying coded data accurately reflected services provided.
  • Processed insurance company denials by auditing patient files, researching procedures and diagnostic codes to determine proper reimbursement.
  • Maintained updated knowledge of coding requirements, through continuing education and certification renewal.
  • Utilized active listening, interpersonal and telephone etiquette skills when communicating with others.

Billing Representative and ASC Coder

Allied Physician Surgery Center
04.2005 - 12.2005
  • Posted and adjusted payments from insurance companies.
  • Precisely evaluated and verified benefits and eligibility.
  • Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy.
  • Printed and reviewed monthly patient aging report and solicited overdue payments.
  • Evaluated patients' financial status and established appropriate payment plans.
  • Diligently filed and followed up on third party claims.
  • Reviewed ASC records and interpreted documentation to identify diagnoses and procedures. Also applied all applicable modifiers.
  • Guarded against fraud and abuse by verifying coded data accurately reflected services provided.
  • Interacted with physicians and other healthcare staff to ask questions regarding patient services.
  • Utilized active listening, interpersonal and telephone etiquette skills when communicating with others.

Billing Representative / Medical Records Clerk

Memorial Hospital And Health System
01.1993 - 04.2005
  • Reviewed patient charge sheets to identify diagnoses and procedures and enter into the patient account.
  • Interacted with physicians and other healthcare staff to ask questions regarding patient services.
  • Verified signatures and checked medical charts for accuracy and completion.
  • Guarded against fraud and abuse by verifying coded data accurately reflected services provided.
  • Implemented new coding procedures that reduced mistakes by 92% and simplified processes.
  • Posted and adjusted payments from insurance companies.
  • Located errors and promptly refiled rejected claims.
  • Identified and resolved patient billing and payment issues.
  • Communicated effectively and extensively with other departments to resolve claims issues.
  • Collected payments and applied to patient accounts.
  • Prepared accounts with past due balances and transferred those cases to collection agency.
  • Liaised between patients, insurance companies and billing office.
  • Managed low-income patient sliding scale fee program.
  • Maintained patient confidence by keeping patient records information confidential.
  • Delivered charts to assigned areas of hospital by following established routing procedures.
  • Filed all loose reports in the patient medical record.
  • Filed and maintained all patient charts in the main hospital chart room.

Education

Associate of Applied Science - Medical Coding And Billing

Davenport University
Granger
12.1998

Skills

  • Emergency Department Professional fee coding
  • ICD-10
  • CPT
  • CPT Code Modifiers
  • Medical Terminology
  • Medical Billing Code Accuracy
  • Maintain Patient Confidentiality/HIPPA

Certification

  • Certified Professional Coder, AAPC since 4/2005

Timeline

Emergency Medicine Coding Specialist

CIPROMS, Inc,
09.2014 - 05.2023

Certified Professional Coder - ED Team

Integrated Billing Solutions, Inc.
11.2005 - 09.2014

Billing Representative and ASC Coder

Allied Physician Surgery Center
04.2005 - 12.2005

Billing Representative / Medical Records Clerk

Memorial Hospital And Health System
01.1993 - 04.2005

Associate of Applied Science - Medical Coding And Billing

Davenport University

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Joy Haugen