Summary
Overview
Work History
Education
Skills
Timeline
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Joy Howell

Customer Service Guru
Albuquerque,United States

Summary

I'm a person of integrity with a passion for helping people. My upbringing and working as an intelligence analyst gave me an incredible work ethic. I've listed 20 years of work experience but can offer a full accounting on request.

Overview

26
26
years of professional experience
3
3
years of post-secondary education

Work History

Ultra Health Security (Temporary)

Ultra Health Medical Marijuana Dispensaries
Albuquerque, NM
03.2022 - Current

Basic dispensary security duties. I wasn't interested in a security position but agreed to work for them for 6 month. I'm appreciative for the opportunity to work while settling into Albuquerque and for having a job while I consider other employment opportunities.

Store Associate

Home Depot
Johnston, RI
06.2018 - 07.2019
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Used POS system.

Facilities and Operations Consulting

Owner/Operator
Providence, RI
06.2004 - 12.2017
  • Monitored safety compliance to maintain strict standards and protect team members from harm.
  • Organized ongoing maintenance schedules to boost system performance.
  • Optimized supply levels to keep stock within ideal parameters for expected needs.

Facility Operations Manager

Philips Electronics
Sunnyvale, CA
02.2000 - 05.2004
  • Evaluated facility operations and personnel for safety and health regulations compliance.
  • Managed all outside vendors and had 11 facility staff directly reporting to me and managing 124 people in facilities, manufacturing, shipping and receiving, security, catering, and other smaller departments.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.

Intelligence Analyst

US Air Force
Worldwide, Worldwide
12.1982 - 02.1989
  • Maintained a Top Secret/SCI security clearance.
  • Created useful and timely intelligence products to support field operations.
  • Collected information about enemy strengths, movements and activities.
  • Produced multi-source intelligence reports and products for different agency customers.

Education

Associate of Science - Earth Science

Community College of Rhode Island
Warwick, RI
01.2017 - 05.2020

Skills

    Being kind and patient

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Timeline

Ultra Health Security (Temporary)

Ultra Health Medical Marijuana Dispensaries
03.2022 - Current

Store Associate

Home Depot
06.2018 - 07.2019

Associate of Science - Earth Science

Community College of Rhode Island
01.2017 - 05.2020

Facilities and Operations Consulting

Owner/Operator
06.2004 - 12.2017

Facility Operations Manager

Philips Electronics
02.2000 - 05.2004

Intelligence Analyst

US Air Force
12.1982 - 02.1989
Joy HowellCustomer Service Guru