Joy Lary
Muscatine,IA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Administrative Assistant to Worship Ministry
Calvary Church
501 W Bypass 61
08.2013 - 06.2020
- Streamlined office operations by implementing efficient administrative processes and procedures.
- Enhanced department productivity and communication by coordinating and participating in weekly planning sessions, tracking progress of team goals, and communicating progress to team in timely manner.
- Managed schedules of 100+ volunteers, weekly department operations, and quarterly special events on specialized computer software.
- Contributed to positive work environment through excellent, consistent interpersonal skills with staff and volunteers.
- Liaised between Executive Staff and volunteers while maintaining effective lines of communication and exceptional support for both.
- Managed expense reports, ensuring accurate documentation of spending for budgeting purposes.
- Organized logistics and supplies for department events to ensure excellent execution.
Senior Volunteer Coordinator
Iowa Hospice/Harden Healthcare
Muscatine, IA
08.2009 - 07.2013
- Provided oversight and support of over 70 volunteers in eight county region.
- Trained and provided excellent peer support to 10 volunteer coordinators within company state-wide.
- Improved volunteer engagement by implementing effective recruitment strategies, organizing regular training sessions and providing ongoing educational opportunities to ensure volunteers were well-equipped with necessary skills and knowledge to excel in their roles.
- Regularly participated in community events, speaking publicly about volunteer opportunities and hospice care.
- Promoted positive work environment by fostering strong relationships among volunteers and staff.
- Implemented ongoing recognition programs to celebrate volunteer achievements and foster long-term commitment.
- Maintained accurate records of all volunteer personnel files and hospice activities, enabling data-driven decision-making for future improvements.
Life Enrichment Coordinator
Bickford Senior Living
Muscatine, IA
07.2005 - 07.2009
- Enhanced resident engagement by organizing and implementing diverse range of activities, events, and programs.
- Developed customized care plans for 40+ residents, ensuring their individual needs were met through tailored life enrichment programs.
- Collaborated with interdisciplinary teams to assess resident preferences and develop personalized activities that promoted physical, mental, and emotional wellbeing.
- Increased family involvement in life enrichment activities by hosting special events and maintaining open lines of communication with residents' loved ones.
- Recruited, trained, and supervised 30+ volunteers to support delivery of various life enrichment programs and services.
- Managed budgets effectively, optimizing resources to provide high-quality experiences for all residents within financial constraints.
Education
Bachelor of Arts - Communication
University of Northwestern - St. Paul
Saint Paul, MN08.1997
Skills
- Teamwork and Collaboration
- Dependable and Responsible
- Flexible
- Excellent Written and Verbal Communication
- Organization and Detail Oriented
- Multi-tasking
- Self-Motivated and Independent
- Active Listening
- Excellent Telephone Etiquette
- Microsoft Office and Google Drive
Certification
2011: Leadership Development Institute Management Skills
2010: Certified End of Life Educator and Trainer
2009: Certified Trainer for Mandatory Reporter Dependent Adult Abuse
2007: Certified Activity Director for Senior Living
Timeline
Administrative Assistant to Worship Ministry
Calvary Church
08.2013 - 06.2020
Senior Volunteer Coordinator
Iowa Hospice/Harden Healthcare
08.2009 - 07.2013
Life Enrichment Coordinator
Bickford Senior Living
07.2005 - 07.2009
Bachelor of Arts - Communication
University of Northwestern - St. Paul