Joy Maglio
Merrimack,NH
Summary
Highly-motivated professional looking to acquire a position that will allow me to share my vast experience and knowledge in a setting that is in need of a compassionate, hard-working candidate with an intrinsically strong work ethic. As a former nurse for 20 years, adaptability has become second nature. I am adept at working effectively unsupervised and am able to quickly master new skills. My aim is to join a team of dynamic individuals that work together towards the same goals while placing great value on honesty, integrity and commitment.
Overview
35
35
years of professional experience
Work History
Crew Member /Section Leader
Trader Joe's
Bedford, NH
01.2023 - Current
- Provide excellent customer service by greeting customers when face-to-face or through phone conversations, responding to inquiries, and resolving complaints in a professional manner.
- Approach customers with a smile and engage in conversation through use of effective interpersonal and people skills to bring some joy to their shopping experience.
- Escort customers to appropriate aisles or shelves to assist with purchasing decisions.
- Manage cash register operations using POS system to accurately process sales and returns.
- Daily inventory review of section to determine what products will need restock then writing and placing the order.
- Receive and unload new products upon delivery, checking for damage and order accuracy.
- Organize backroom stock areas for efficient retrieval of products during order fulfillment process.
- Check expiration dates on food items regularly to ensure quality standards are met.
- Ensure that sections and displays are properly maintained, always well stocked and merchandised with correct signage, pricing information and promotional materials.
- Maintain cleanliness standards throughout the store including mopping floors, dusting shelves, cleaning restrooms and sanitizing work surfaces and equipment.
School Nurse 1
Manchester Health Department- Central High School
Manchester, NH
11.2013 - 01.2022
- Provided first aid and performed comprehensive, skilled assessments and health screenings for high school aged students in an urban, culturally diverse setting
- Provided health education to parents, students and staff with referrals to other disciplines while frequently utilizing an approved language line as needed
- Formulated emergency care plans and updated medical alert lists to review with appropriate personnel
- Collected and maintained data relating to school health issues and documented up to 80 daily visits in a timely and accurate fashion using the Aspen program
- Reported weekly on any student services provided that were reimbursable by Medicaid
- Administered medications and provided treatments as prescribed
- Obtained and maintained student health history and immunization records according to NH state policy
- Supervised and precepted new employees and student nurses
- Communicated with immediate supervisor regarding any potential public health concerns and suggested ideas for solutions and improvements
- Attended regularly scheduled meetings with the Health Department to stay current with school nursing principles and practices
- Attended meetings with school staff and parents regarding specific care for students with IEP’s and 504 plans and developed the health portion of the discussed plan
- Created and maintained a welcoming, holistic, clean and well stocked workspace to promote health and safety in the school setting
- Extensively involved in health safety, education and contact tracing for parents, students and staff in the face of a worldwide pandemic.
Office RN
Urological Surgery Professional Association
Derry, NH
03.2010 - 07.2013
- Provided direct client care and education for a wide variety of urologic conditions
- Managed phone triage, appointment scheduling, surgical scheduling/booking and follow up
- Reviewed client medical/surgical history and reconciled all medications
- Worked with insurance companies to preauthorize surgical procedures, diagnostic testing and obtained authorizations for prescription medications
- Prepared clients, sterile fields and assisted physician for all in house surgical procedures
- Ordered and managed restock of all medical supplies as needed
- Managed lab and autoclaving of all reusable supplies/surgical instruments
- Maintained medical records, prepared procedure reports and carefully documented all client care provided
- Reviewed all incoming reports, labs and diagnostics with physician and clients
- Performed urine cultures and analyzed microscopic urine and semen specimens
- Performed QC checks and prepared lab for scheduled CLIA state surveys.
Home Care and IV RN
Manchester VNA
Manchester, NH
04.2008 - 11.2009
- Scheduled and completed daily work assignments to meet productivity standards.
- Case managed home care clients and their families with a caseload of up to 20 clients whose needs ranged from basic to complex.
- Performed comprehensive, skilled nursing assessments to create and implement appropriate care plans for all clients from admission to discharge.
- Documented all client care professionally and accurately for maximum Medicare reimbursement if applicable.
- Worked collaboratively with physicians and other team members/disciplines to provide appropriate therapeutic regimens.
- Oriented and supervised home health aides in the delivery of client care and precepted newly hired IV staff RN's.
- Provided treatments for all types of wound care including application of a wound VAC as needed.
- Obtained lab draws via venipuncture or from other vascular access devices and provided vaccinations as ordered.
- Educated clients and their families to become independent with their health care needs safely in the home environment with a focus on home infusion.
Education
Associate’s in Science of Nursing - Nursing
Rivier College
Nashua, NH05-2002
High School Diploma -
Londonderry Senior High School
Londonderry, NH06-1990
Skills
- Sensitivity to cultural diversity with talent for building client rapport
- Exceptional organizational skills with unparalleled attention to detail
- Basic communication in the Spanish language
- Multi-Line Phone Proficiency, use of interpreter language lines
- Strong Problem Solver
- Business Correspondence Writing
- Inventory Replenishment
- Documentation, Recordkeeping and Report Writing
- Filing and Data Archiving
- Previously BCLS certified Exp 11/2021 Will renew if needed with job offer and acceptance
Timeline
Crew Member /Section Leader
Trader Joe's
01.2023 - Current
School Nurse 1
Manchester Health Department- Central High School
11.2013 - 01.2022
Office RN
Urological Surgery Professional Association
03.2010 - 07.2013
Home Care and IV RN
Manchester VNA
04.2008 - 11.2009
Associate’s in Science of Nursing - Nursing
Rivier College
High School Diploma -
Londonderry Senior High School