Professional retail worker with solid experience in delivering high-quality customer service. Proficient in point-of-sale systems, inventory management, and visual merchandising. Known for strong teamwork, adaptability, and results-driven approach. Reliable and focused on meeting and exceeding sales goals in fast-paced environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
E-Shop Retail Associate
Harmons Grocery Store
11.2024 - 03.2025
Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient
Adhered to safety policies while handling hazardous materials or chemicals
Maintained store appearance by stocking shelves, organizing merchandise displays, and cleaning counters
Assisted with special projects such as reorganizing the store layout or launching new products
Collaborated with team members to achieve sales targets and contribute to a positive work environment
Followed loss prevention strategies, minimizing theft
Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention
Contract On-call Security Officer
All-Pro Security
07.2024 - 03.2025
Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services
Screened visitors and employees for weapons and contraband with hand wands and metal detectors
Provided assistance to other departments as needed such as deliveries from vendors or contractors
Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations
Documented security-related situations and submitted in-depth reports to superiors
Maintained accurate logs of all security related activities
Provided friendly and professional assistance to employees, visitors and customers
Armed/Unarmed Security Officer
Athena International Security Solutions
05.2022 - 06.2024
Responded to alarms and investigated disturbances promptly and effectively
Monitored CCTV systems to ensure safety and security of premises
Maintained logs of all security related incidents and wrote detailed reports for management review
Provided customer service assistance in resolving conflicts or disputes
Enforced property rules and regulations to ensure a safe environment for all
Operated two-way radios for communication with headquarters personnel when necessary
Managed access control systems, verifying identification and signing in visitors
Patrolled crowds during events to preserve order and promote security
Reviewed guest identification and employee credentials to authorize entry onto premises
Identified security issues, drafted incident reports and contacted law enforcement when needed
Prepared detailed incident reports following any security breaches or safety concerns
Maintained log books with accurate entries on daily activities and notable events
Education
Associate of Applied Science - Biology
Mohave Community College
Kingman, AZ
05-2009
Skills
Reliability
Customer engagement
Positive and engaging demeanor
Cash handling accuracy
Merchandise display
Store maintenance
Cleaning and sanitizing
Verbal and written communication
Product knowledge expertise
Certification
Certificate of Completion of Food Handlers Permit Courses
Cirtificate of Completion HACCP Courses in Specialize food Handling
Timeline
E-Shop Retail Associate
Harmons Grocery Store
11.2024 - 03.2025
Contract On-call Security Officer
All-Pro Security
07.2024 - 03.2025
Armed/Unarmed Security Officer
Athena International Security Solutions
05.2022 - 06.2024
Associate of Applied Science - Biology
Mohave Community College
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