Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Joy M. Anthony

Edgemont,USA

Summary

Professional retail worker with solid experience in delivering high-quality customer service. Proficient in point-of-sale systems, inventory management, and visual merchandising. Known for strong teamwork, adaptability, and results-driven approach. Reliable and focused on meeting and exceeding sales goals in fast-paced environment.

Overview

3
3
years of professional experience
1
1
Certification

Work History

E-Shop Retail Associate

Harmons Grocery Store
11.2024 - 03.2025
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient
  • Adhered to safety policies while handling hazardous materials or chemicals
  • Maintained store appearance by stocking shelves, organizing merchandise displays, and cleaning counters
  • Assisted with special projects such as reorganizing the store layout or launching new products
  • Collaborated with team members to achieve sales targets and contribute to a positive work environment
  • Followed loss prevention strategies, minimizing theft
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention

Contract On-call Security Officer

All-Pro Security
07.2024 - 03.2025
  • Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services
  • Screened visitors and employees for weapons and contraband with hand wands and metal detectors
  • Provided assistance to other departments as needed such as deliveries from vendors or contractors
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations
  • Documented security-related situations and submitted in-depth reports to superiors
  • Maintained accurate logs of all security related activities
  • Provided friendly and professional assistance to employees, visitors and customers

Armed/Unarmed Security Officer

Athena International Security Solutions
05.2022 - 06.2024
  • Responded to alarms and investigated disturbances promptly and effectively
  • Monitored CCTV systems to ensure safety and security of premises
  • Maintained logs of all security related incidents and wrote detailed reports for management review
  • Provided customer service assistance in resolving conflicts or disputes
  • Enforced property rules and regulations to ensure a safe environment for all
  • Operated two-way radios for communication with headquarters personnel when necessary
  • Managed access control systems, verifying identification and signing in visitors
  • Patrolled crowds during events to preserve order and promote security
  • Reviewed guest identification and employee credentials to authorize entry onto premises
  • Identified security issues, drafted incident reports and contacted law enforcement when needed
  • Prepared detailed incident reports following any security breaches or safety concerns
  • Maintained log books with accurate entries on daily activities and notable events

Education

Associate of Applied Science - Biology

Mohave Community College
Kingman, AZ
05-2009

Skills

  • Reliability
  • Customer engagement
  • Positive and engaging demeanor
  • Cash handling accuracy
  • Merchandise display
  • Store maintenance
  • Cleaning and sanitizing
  • Verbal and written communication
  • Product knowledge expertise

Certification

Certificate of Completion of Food Handlers Permit Courses


Cirtificate of Completion HACCP Courses in Specialize food Handling

Timeline

E-Shop Retail Associate

Harmons Grocery Store
11.2024 - 03.2025

Contract On-call Security Officer

All-Pro Security
07.2024 - 03.2025

Armed/Unarmed Security Officer

Athena International Security Solutions
05.2022 - 06.2024

Associate of Applied Science - Biology

Mohave Community College
Joy M. Anthony