Joy Muiruri
North Andover,MA
Summary
Adept Behavioral Technician with a proven track record at Autism Prime Therapies, excellent in behavior modification techniques and interdisciplinary collaboration. Skillfully enhanced client treatment plans, achieving significant progress. Experience as a Barista at Starbucks honed sales and advertising expertise, while maintaining a positive customer environment, showcasing attention to detail and professional demeanor.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Behavioral Technician
Autism Prime Therapies
12.2022 - Current
- Maintained accurate data collection on client progress, enabling effective analysis and modification of treatment plans as needed with up to 15 behavior programs per client.
- Reduced problem behaviors by teaching clients appropriate coping strategies and replacement behaviors.
- Worked with families and administration to come up with the most effective treatment plans for clients, and executed accordingly.
- Adapted therapy materials based on individual needs, ensuring accessibility for all clients regardless of ability level or learning style.
- Completed office duties such as payroll and updating client files.
Barista
Starbucks
08.2021 - 08.2023
- Maintained a sanitary and organized workspace for proper serving standards.
- Created a welcoming atmosphere by addressing customers by name and assisting them in personalizing orders.
- Kept a fun, positive environment with customers during rush hours.
- In charge of advertising efforts for seasonal flavor drops and new menu items. Which included store decorating, sampling techniques, and promotional talk by all employees, which boosted sales by 40%.
- Completed orders quickly and efficiently in under 3 minutes for customer satisfaction.
Education
Bachelor of Science - Communications
University of Connecticut
Storrs, CT05.2026
Skills
- Behavior Modification Techniques
- Sales expertise
- Transition Planning Support
- Interdisciplinary Collaboration
- Cash Handling
- Retail Management
- Attention to Detail
- Product Advertising and upselling
- Professional Demeanor
- Spreadsheet Management
- Payment Processing
- Social media knowledge
Certification
- RBT - Registered Behavior Technician
Additional Information
I am experienced in event planning and coordination. I am also proficient in website design, flyer design, and media coverage of events my means of photography, videography, and writing.
Languages
Swahili
Limited Working
Timeline
Behavioral Technician
Autism Prime Therapies
12.2022 - Current
Barista
Starbucks
08.2021 - 08.2023
Bachelor of Science - Communications
University of Connecticut
- RBT - Registered Behavior Technician
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