Joy Nguyen
Plymouth,MN
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
4
4
years of professional experience
Work History
Nail Technician
Excelsior Nails & Day Spa
03.2024 - Current
- Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
- Communicated effectively with management concerning important customer issues.
- Prepared nail beds and cuticles, shaped nails and applied polish.
- Responded to customer requests and concerns about gel application and nail art designs.
Reception Manager
Excelsior Nails & Day Spa
06.2021 - Current
- Organized and updated databases, records and other information resources.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
- Improve customer satisfaction through problem-solving skills and communication.
- Maintain primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
Education
BBA - Accounting
Hamline University
Saint Paul, MN05-2029
High School Diploma -
Armstrong High School
Plymouth, MN06-2025
Skills
- Communications
- Problem-solving skills
- Multitasking
- Professional Appearance
- Team Support
- Technology Skills
- Infection controls
Languages
English
Native or Bilingual
Vietnamese
Native or Bilingual
Timeline
Nail Technician
Excelsior Nails & Day Spa
03.2024 - Current
Reception Manager
Excelsior Nails & Day Spa
06.2021 - Current
BBA - Accounting
Hamline University
High School Diploma -
Armstrong High School
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