Joy Otieno
St George,UT
Summary
Dedicated professional with extensive experience in housekeeping and hair plating, known for exceptional customer service and attention to detail. Successfully maintained sanitary environments and enhanced client satisfaction through personalized services. Proficient in cleaning techniques and health compliance, ensuring a safe and welcoming atmosphere for all clients.
Overview
2026
2026
years of professional experience
Work History
Caregiving
SOS
Mombasa Kenya
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
House Keeper
Self Employed
St. George, UT
11.2024 - Current
- Disinfected and mopped bathrooms to keep homes sanitary and clean.
- Cleaned and stocked rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in homes.
- Maintained clean and comfortable environments in private homes by vacuuming, cleaning windows, and dusting.
Hair Braider
Self Employed
11.2020 - Current
- Braided hair in regular natural braids, box braids, with extensions and Senegalese twist.
- Designed flattering natural styles for variety of face shapes.
- Enhanced customer satisfaction by providing personalized hair braiding services tailored to individual preferences.
- Maintained clean and organized workstations, adhering to strict sanitation guidelines for client safety and comfort.
- Utilized various tools such as combs, shears, and hair extensions to create a wide variety of braided hairstyles.
- Pampered clients to increase repeat business.
- Created beautiful braiding styles to accentuate client faces.
- Delivered exceptional customer service through attentive listening skills that allowed for accurate interpretation of client desires.
- Showcased diverse hair braiding techniques, increasing salon revenue and attracting new clientele.
- Demonstrated exceptional time management skills, consistently completing intricate braids within expected timeframes.
- Recommended products to extend life of braids.
Education
High School Diploma -
Coast Educational Center
Mombasa Skills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
- Mopping and sweeping
- Vacuuming and sweeping
- Cleaning bathrooms
- Cleaning techniques
- Health and safety compliance
- Bed making proficiency
- Kitchen cleaning
- Residential cleaning
- Customer service-focused
- Folding clean laundry
- Window cleaning
- Customer-oriented
- Physically strong
- Guest relations
- FLUENT IN LANGUAGE
Languages
Swahili
Native or Bilingual
English
Native or Bilingual
Timeline
House Keeper
Self Employed
11.2024 - Current
Hair Braider
Self Employed
11.2020 - Current
Caregiving
SOS
High School Diploma -
Coast Educational Center