Joy Rivera
McKinney,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Always willing to go the extra mile and complete every task I'm given.
Overview
3
3
years of professional experience
Work History
Pack Leader
Metro Animals Depot & Daycare For Dogs
Plano, TX
05.2024 - Current
- Responded quickly to any behavioral issues that arose within the pack using humane methods such as distraction techniques or verbal commands.
- Encouraged positive social interactions between dogs through playtime, walks and other activities.
- Managed inventory of food, treats and supplies needed for day-to-day operations of the Pack Leader position.
- Participated in community outreach programs designed to promote responsible pet ownership through lectures or demonstrations.
- Kept detailed records of daily activities including meal times, potty breaks and exercise sessions.
Customer Service/ Donut Decorator
Hurts Donut Company
Frisco, TX
08.2022 - 01.2024
- Enhanced customer satisfaction by crafting visually appealing donut designs and maintaining consistency in product presentation.
- Improved efficiency of decorating process through effective time management and multitasking capabilities.
- Assisted in developing seasonal and special occasion donut designs, resulting in increased sales during promotional periods.
- Collaborated with team members to maintain a clean and organized workspace, ensuring adherence to food safety regulations.
CAP 2 Associate
Walmart
Frisco, TX
08.2023 - 12.2023
- Improved customer satisfaction by consistently maintaining a clean and organized sales floor.
- Enhanced store efficiency by accurately stocking shelves and managing inventory levels.
- Reduced instances of out-of-stock items by diligently monitoring product availability and promptly replenishing merchandise.
- Ensured timely completion of tasks by effectively prioritizing workload and collaborating with team members.
Cashier/Cook's Assistant
Rosas Cafe
Frisco, TX
06.2021 - 07.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from customers.
Education
High School Diploma -
Independence High School
Frisco, TX05.2022
Skills
- Sanitation Practices
- Hand-Eye Coordination
- Customer Service
- Cash Register Operations
- Attention to Detail
- Heavy Lifting
- Maintaining Equipment
- Complaint Handling
- Customer Engagement
- Hygiene Practices
- Interpersonal Skills
- Stocking and Replenishment
Timeline
Pack Leader
Metro Animals Depot & Daycare For Dogs
05.2024 - Current
CAP 2 Associate
Walmart
08.2023 - 12.2023
Customer Service/ Donut Decorator
Hurts Donut Company
08.2022 - 01.2024
Cashier/Cook's Assistant
Rosas Cafe
06.2021 - 07.2022
High School Diploma -
Independence High School
Similar Profiles
Lincoln PiersonLincoln Pierson
Pet Sitter at My Parents Animals (3 Dogs And 2 Cats)Pet Sitter at My Parents Animals (3 Dogs And 2 Cats)
Sarah PyleSarah Pyle
Customer Service Representative/Dog Groomer/Vet Technician Assistant at Metro AnimalsCustomer Service Representative/Dog Groomer/Vet Technician Assistant at Metro Animals
Reem ChahrourReem Chahrour
Volunteer at Friends for Animals of Metro DetroitVolunteer at Friends for Animals of Metro Detroit