Joy Rohrer
Rockingham,VA
Summary
Dynamic and results-driven professional with extensive experience at Farm Choice, excelling in customer service and merchandise display. Proven ability to engage diverse customers and build relationships, while effectively managing inventory and maintaining store organization. Skilled in cleaning techniques and committed to enhancing customer satisfaction through prompt and knowledgeable support.
Overview
3
3
years of professional experience
Work History
Store Attendant
Farm Choice
Harrisonburg, VA
07.2024 - Current
- Interacted with many customers daily.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Addressed customer complaints with knowledgeable and speedy support to maximize satisfaction.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Provided excellent customer service, addressing inquiries and resolving complaints.
- Responded promptly to customer complaints in a professional manner.
- Organized store by returning merchandise to proper areas and restocked displays.
- Ticketed, arranged and displayed merchandise to promote sales.
- Managed inventory, restocked shelves, and ensured product availability for customers.
- Created attractive merchandise displays to promote sales.
- Answered customer inquiries regarding product features, pricing, and availability.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Inventoried stock on shelves, restocked items as needed, and removed damaged items.
Milking Technician
Paradise Holsteins
Rockingham, VA
07.2022 - 12.2024
- Monitored milk production, herd health, and animal welfare on a regular basis.
- Drove, operated and maintained farm equipment and tools.
- Performed daily maintenance and cleaning of milking equipment to ensure proper operation.
Education
High School Diploma -
Calvary Christian Academy
Rockingham, Va05-2025
Skills
- Customer service
- Cleaning techniques
- Guest relations
- Merchandise display
- Engaging with diverse customers
- Relationship building
References
References available upon request.
Timeline
Store Attendant
Farm Choice
07.2024 - Current
Milking Technician
Paradise Holsteins
07.2022 - 12.2024
High School Diploma -
Calvary Christian Academy
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