Joy Rosen
Fargo,ND
Summary
Resiliant Direct Support Professional with solid background assisting patients with basic needs and care. Knowledgeable about medical procedures, recreational requirements and protective measures. Perceptive individual familiar with social and community services rules and regulations. Knowledgeable and hardworking with a hands-on style and good grasp of marketing, personnel management, inventory and coordination. Excellent skills in maintaining records, planning operations and administering financial operations. Skilled in controlling food costs and labor hours.
Overview
30
30
years of professional experience
Work History
Direct Support Professional
VTC
Fargo, ND
08.2015 - Current
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
Conservatorship Worker
Carl Rosen
Minneapolis, MN
01.2016 - Current
- Monitored financial accounts of conservatorship clients to ensure proper use of funds according to court orders. Pay bills and submit annual account yearly.
Paraprofessional
Fargo Public Schools
Fargo , ND
09.2014 - 07.2015
- Created and maintained positive relationships with students, parents, and colleagues.
Restaurant Owner
Xtreme Pizza Kitchen
Fargo, ND
03.2001 - 04.2014
- Developed and implemented effective marketing strategies to increase restaurant sales.
- Established standards for quality control, customer service, health and safety regulations.
- Oversaw daily operations of the restaurant including staff scheduling, budgeting and inventory management.
- Negotiated contracts with vendors for food, equipment and supplies.
- Trained and supervised kitchen staff in proper food preparation techniques.
- Implemented operational procedures to maximize efficiency while minimizing costs.
- Developed menus that featured local ingredients while meeting customer demands.
- Responded promptly to customer complaints or issues related to the restaurant's services or products.
- Evaluated performance of employees regularly through performance reviews, coaching sessions and feedbacks from customers.
- Managed cash flow by setting budgets for expenses such as labor cost, food cost, ensuring timely payment of bills and taxes as well as monitoring accounts receivable and payable records .
- Coordinated catering services when requested by customers .
- Updated website content regularly in order to promote upcoming events and specials being offered at the restaurant .
- Administered finances and led business operations by running payroll, making bank deposits and analyzing income and expenses to maintain cost-effective operations.
Cosmetologist
Hair Success
Fargo , ND
01.1994 - 02.2001
- Provided consultations to clients on beauty treatments, products and services.
- Created customized hair styles according to client's preferences and facial features.
- Performed haircuts, coloring, highlighting and styling techniques.
- Maintained cleanliness of salon equipment and tools.
- Applied makeup for special occasions such as weddings or proms.
- Attended continuing education classes to stay up-to-date with trends in the industry.
- Developed a loyal client base through excellent customer service.
- Upsold various treatments or packages when appropriate.
- Washed, colored, cut and styled hair for high volume of clients daily.
Education
License Cosmetologist - Cosmetology Education
Cosmetology Training Center - Mankato
Mankato, MN01-1993
Some College (No Degree) - General Studies
College of Saint Benedict
Saint Joseph, MNSkills
- Progress Documentation
- Community activities
- Behavior redirection
- Financial Planning
- Staff Supervision
- Budget monitoring
- Accounting oversight
Timeline
Conservatorship Worker
Carl Rosen
01.2016 - Current
Direct Support Professional
VTC
08.2015 - Current
Paraprofessional
Fargo Public Schools
09.2014 - 07.2015
Restaurant Owner
Xtreme Pizza Kitchen
03.2001 - 04.2014
Cosmetologist
Hair Success
01.1994 - 02.2001
License Cosmetologist - Cosmetology Education
Cosmetology Training Center - Mankato
Some College (No Degree) - General Studies
College of Saint Benedict
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