JOY SMITH
Wilmington,DE
Summary
Detail-oriented Medical Assistant with a strong background in direct patient care and clinical support. Expertise in managing electronic health records and executing patient appointments, ready to enhance patient experiences and streamline healthcare operations.
Overview
9
9
years of professional experience
Work History
Senior Medical Assistant
ChristianaCare Primary Care Float Pool
Newark, Delaware
10.2024 - Current
- Travel to multiple clinical sites within the assigned region to provide coverage for staff shortages and high-volume locations.
- Meticulously capture and log patients' medical history and vital signs.
- Ensure and sustain sterile conditions within exam rooms.
- Perform EKGs, vaccine injections, A1C tests, venipuncture, capillary tests, urinalysis, and monofilament tests, and administer vaccine injections.
- Collect and send out laboratory specimens.
- Schedule all necessary patient appointments.
Medical Assistant
ChristianaCare Urogynecology and Pelvic Surgery
Newark, Delaware
12.2021 - 10.2024
- Prepared treatment rooms for triage, ensuring efficient patient flow.
- Assisted providers during cystoscopy and urodynamic testing to improve procedural accuracy.
- Scheduled patient tests and procedures, optimizing clinic operations.
- Executed prior authorizations and referrals to streamline patient care.
- Completed intake and set up virtual video appointments.
- Answered incoming phone calls and inquiries, directing calls to appropriate departments.
Medical Assistant
Rothman Orthopaedics
Willow Grove, Pennsylvania
03.2017 - 12.2021
- Supervised patient triage, performed vital sign evaluations, and coordinated appointment schedules.
- Handled the removal of sutures and staples for post-op visits.
- Completed pre-certification and authorizations for imaging testing with accuracy and efficiency.
Education
Certification - Medical Assistant
Star Career Academy
Philadelphia, PA09-2017
Skills
- Vital sign monitoring
- Electronic health records management
- Direct patient care
- Injections administration
- Sterilization procedures
- Time management
- Attention to detail
- Proficient in Microsoft Word, Excel, and Outlook
Timeline
Senior Medical Assistant
ChristianaCare Primary Care Float Pool
10.2024 - Current
Medical Assistant
ChristianaCare Urogynecology and Pelvic Surgery
12.2021 - 10.2024
Medical Assistant
Rothman Orthopaedics
03.2017 - 12.2021
Certification - Medical Assistant
Star Career Academy