JOY S. PETERSON
Katy
Summary
Senior Global Trade Compliance Leader, bringing strategic leadership and operational excellence to drive organizational success. Skilled in project management, team collaboration, and process optimization with keen focus on achieving results. Adept at navigating complex challenges, fostering culture of accountability, and adapting to evolving business needs. Known for strong decision-making, effective communication, and building high-performing teams.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Senior Manager Global Trade Compliance
MEDLINE INDUSTRIES, LP.
01.2021 - Current
- Company Overview: Largest privately held medical device company in the United States. Largest importer in the United States by number of entry lines filed to the government (14 million lines of data in 2023). Sixteenth largest importer by container volume. $3.5Bil in imported value into the United States
- Leads US Trade Compliance team of two managers and six analysts
- Responsible for all US Trade Compliance activities Medline
- Recovered $40Mil in Section 301 Exclusion duty
- Leads value reconciliation efforts on $1.7Bil worth of product from Maquiladoras
- Oversees HTS Classification process
- Denied party screening and export compliance
Global Trade Compliance Manager
MEDLINE INDUSTRIES, LP.
10.2016 - 01.2021
- Acted as Subject Matter Expert on Trade Compliance providing advise to the Company’s 28 divisions
- Lead Focused Assessment Audit with US Customs & Border Protection
- Studied current import, receiving, and audit processes and internal controls. Developed frame work and drafted global trade compliance policies and procedures.
- Created a Global Trade Compliance Intranet site for the company for policies and procedures, resources, and information
- Lead post entry audit efforts resolving issues and creating projects from findings
- Reviewed products for country of origin determination and free trade agreement eligibility
- Worked with internal IT and outside software to map fields necessary for making FDA entries in ACE for product in the FTZ
- Reviewed all items for Antidumping/Countervailing duty compliance
- SAP and Amber Road systems
- Worked with the Director and legal counsel, answering CF28s, CF29s, and informal questions from CBP
- Became familiar with the PGA message sets for ACE and instructed our Brokers, internal IT, and trade compliance staff on what data is required
Manager, Customs Compliance Operations
ACADEMY SPORTS AND OUTDOORS
05.2015 - 10.2016
- Managed Customs Compliance Operations and a team of seven employees
- Mentored a summer intern through the corporate intern program
- Encouraged and challenged team to develop their skills, cross train, take the customs broker’s exam, and attend trade compliance events
- Responsible for all HTS classification and entry of goods directly imported in the US
- Recovered $385K in duty for the company by the reclassification of pop-up canopies in line with competitor’s CBP rulings that were published
- Lead project to recover $250K in duty refunds for GSP eligible goods
- Started a First Sale valuation program. Saved the company $175K the first four months
Manager of Customs Compliance
SEARS HOLDINGS CORPORATION
12.2012 - 05.2015
- Managed customs compliance for the #6 largest importer by container volume in the country having $3.2 billion in entered value on a wide variety of merchandise
- Oversaw ISA, C-TPAT, and other high level corporate initiatives concerning US Customs & Border Protection
- Excellent knowledge of entire harmonized tariff schedule and classification of all merchandise saving $950K auditing tool classifications in 2013-2014
- Trained various departments within company on relevant customs processes, legislative and PGA changes. Hold regular training sessions for the customs team
- Monitored the Court of International Trade, US Court of Appeals, weekly Customs Bulletin, and the Federal Register for new opinions, rulings, and cases that affect the business and create a plan of action
- Administered the first sale valuation program for the company partnering with legal counsel saving $3.2 Million from January 2013-present using first sale valuation. Should see the savings double in 2014
- Managed the relationship with Consumer Products and Mass Merchandising Center of Excellence and Expertise (CEE)
- Responsible for all post entry work and auditing entries
- Followed antidumping cases affecting our business closely
- Wrote an extensive compliance manual
Director of Customs Brokerage Operations
TRANSDOL CORPORATION
11.2006 - 12.2012
- Oversight of customs brokerage operations
- Coached and developed the compliance team of three for optimal customer service and assurance of client retention
- Analyzed reports, utilized data to make improvements in operational processes
- Audited entry writers’ work for accuracy
- Managed key accounts, reviewed client documentation, consulted with clients to ensure accuracy in reporting duty to US Customs & Border Protection. Assisted clients with classification, advisement on releases
- Responsible for all post entry, statements, duty payments to CBP. Worked with Accounting on any necessary issues
Education
Master’s in Business Administration - International Trade and Logistics concentration
Texas A&M International University
12.2020
B.A. - International Relations
Carroll University
Waukesha, WisconsinSkills
- Strategic planning
- Cross-functional collaboration
- Cross-functional team coordination
- Troubleshooting and problem resolution
- Data-driven decision making
- Documentation and reporting
- Data analytics
- Cross-functional communication
- Partnership development
- Teamwork and collaboration
- Team leadership
- Problem-solving
CAREER ACHIEVEMENTS
- Licensed Customs Broker since October 2001
- ICPA Board of Directors 2014-2016
- Lead Houston Area ICPA DATA group 2016-2018
- Completed Advanced Leadership Training
Certification
US Customs Broker License
Timeline
Senior Manager Global Trade Compliance
MEDLINE INDUSTRIES, LP.
01.2021 - Current
Global Trade Compliance Manager
MEDLINE INDUSTRIES, LP.
10.2016 - 01.2021
Manager, Customs Compliance Operations
ACADEMY SPORTS AND OUTDOORS
05.2015 - 10.2016
Manager of Customs Compliance
SEARS HOLDINGS CORPORATION
12.2012 - 05.2015
Director of Customs Brokerage Operations
TRANSDOL CORPORATION
11.2006 - 12.2012
B.A. - International Relations
Carroll University
Master’s in Business Administration - International Trade and Logistics concentration
Texas A&M International University
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