Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

JOY SPIVEY

Chicago

Summary

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Security Event Staff Member

Monterrey Security Consultants
09.2024 - Current

Helped maintain an incident-free record at multiple venues by vigilantly enforcing rules and regulations among patrons consistently.

Improved client satisfaction ratings by delivering top-notch assistance in navigating event venues safely and efficiently. Exemplified strong problem-solving skills when faced with unexpected challenges or emergencies during various events.

Collaborated with event organizers and security team members, ensuring a safe environment for all guests.

Driver

Greyhound
03.2024 - 05.2024

Over the road designated driver . Daily e logs and passenger transport throughout United States for bus line services.

Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.

Communicated with dispatchers and other personnel to coordinate transportation schedules.

Followed all relevant traffic laws and safety regulations.

Utilized GPS and other navigation tools to plan routes and stay on schedule.

Followed proper safety procedures and protocols while loading, unloading and operating vehicles.

Driver

Draiver
06.2018 - 09.2023

International vehicle transporter and relocation Driver for logistics and rental company

Followed proper safety procedures and protocols while loading, unloading and coordinated efficient routes to avoid delays and optimize schedules. Communicated with customers to provide delivery updates and confirm delivery locations.


Bus Driver

Alltown Bus Service
06.2014 - 03.2020

Bus operator for charter trips, designated area routes for Public and Charter Schools

Bus Driver

Sunrise Transportation Inc.
12.2011 - 03.2014

Bus operator for charter trips: designated area routes for public and charter schools, and all other transportation needs for Sunrise Company.

Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.

Completed pre- and post-trip bus inspections for safe passenger transportation.

Tax Specialist III

HR Block
12.2008 - 03.2013

Maintained thorough and current understanding of applicable tax laws.

Collaborated with cross-functional teams to ensure seamless communication and coordination on tax-related matters.

Reviewed financial statements for accuracy and integrity.

Collected and submitted required tax payments.

Resolved tax disputes by effectively communicating with IRS representatives on behalf of clients.

Managed tax submissions and made sure all information complied with regulations.

Provided clear explanations of complex tax concepts to clients, ensuring they fully understood their responsibilities and obligations.

Completed and filed returns with tax departments at local, state, and federal levels.

Prepared tax returns, extensions, tax planning calculations, and write-ups for organizations and entities.

Customer Service Coordinator

H&R Block
09.2005 - 03.2008

Answered phones, filed and organized paperwork, documented loans and finished returns. Received payments and receipts.

Responded to customer needs through competent customer service and prompt problem-solving.


Education

Graduate Certificate - Trucking

Progressive Truck Driving
Cicero, IL
05-2025

Accredited Accountings Certification -

Harry S Truman College
Chicago, Illinois
01.2005

License - Armed Officer

Security Training Institute
Chicago, IL
01-2006

High school Diploma - General Studies

Thornridge High School
Dolton, Illinois
05.1995

Skills

  • Reliability
  • Commercial driving
  • CCTV monitoring
  • Access point monitoring
  • Time management
  • Clean driving record
  • Safe driving practices
  • City and non-city driving
  • Tax advisory services
  • Reporting skills
  • Tax return preparation
  • File management

Certification

HR Block

Tax Specialist

SECURITY TRAINING INSTITUTE

Firearms Training, FOID Card and 40 Hour Certification

Monterey Security

Reprint of Original Certificate

Sep 2025

Certified Food Safety Auditor

Food and health Safety Administration

May 2011

Certified E-Marketing Analyst

Merchant Mart Incorporated

Intentional Demonstrator, Interviewer and Merchandiser

Robert Half Accounting

Accountemps

Access, excel, quick books, power point, tracking and reporting certifications

DIXON SECURITY ACEMDEMY

Basic 20 Hour security certificate and PERC

Commercial Driver License (CDL)

Class A, School Bus, Passenger, Hazmat endorsements

Sep 2011 - Sep 2027

Timeline

Security Event Staff Member

Monterrey Security Consultants
09.2024 - Current

Driver

Greyhound
03.2024 - 05.2024

Driver

Draiver
06.2018 - 09.2023

Bus Driver

Alltown Bus Service
06.2014 - 03.2020

Bus Driver

Sunrise Transportation Inc.
12.2011 - 03.2014

Tax Specialist III

HR Block
12.2008 - 03.2013

Customer Service Coordinator

H&R Block
09.2005 - 03.2008

Graduate Certificate - Trucking

Progressive Truck Driving

Accredited Accountings Certification -

Harry S Truman College

License - Armed Officer

Security Training Institute

High school Diploma - General Studies

Thornridge High School
JOY SPIVEY