Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Joy Switzer

Winston-Salem,NC

Summary

Devoted worker driven to maintain satisfaction and contribute to company’s achievements. Proven ability to understand the clients and their needs. Dependable and ambitious, also experienced in cleaning and sterilization. Highly motivated forward-thinking leader with meticulous attention to details and a solution-oriented team player. Seeking a position where I can share my experience, familiarity with Microsoft Office and administrative skills to create a workplace that is more effective and efficient. Customer-oriented supervisor with several years of hands-on experience overseeing employee performance and offering knowledgeable guidance and support. Expert in industry best practices and principles of employee management. Blends superb time management and organizational skills to drive group success.

Overview

20
20
years of professional experience

Work History

Manufacturing Associate

Corning Fiber Optical Cable
Winston-Salem, NC
07.2021 - Current
  • Attenuation testing of optical fiber
  • Verifying that the OTDR’s have been calibrated and referenced prior to performing any testing procedures
  • Maintained production facilities at high standard of cleanliness and organization to improve quality of products.
  • Operating in a team environment to maximize uptime for the stranding and buffering department.
  • Collaborate with other team members to improve production processes while ensuring safety protocols are followed at all times.
  • Identify defective components or finished goods items during the inspection process and make appropriate adjustments accordingly.
  • Clean work areas regularly to maintain a safe working environment.
  • Train new employees with proper procedures used in the manufacturing process.

Celebrity Personal Assistant

Triad Minority Business and Women Expo
Winston-Salem, NC
08.2014 - Current
  • I provide administrative, organizational, and personal support for our Guest
  • I help manage schedules, coordinate appointments, handle correspondence, and perform various tasks to ensure the smooth running of daily activities
  • I anticipating their needs and providing assistance in a wide range of areas, such as travel arrangements, event planning
  • I am typically highly organized, efficient, and adaptable, with strong communication and problem-solving skills..
  • Scheduled and confirmed appointments, preventing scheduling conflicts and optimizing time management.
  • Provided personal support to the executive, including errand running and personal shopping.

Flexible Endoscope Tech

Wake Forest University Baptist Medical Center
Winston-Salem, NC
06.2017 - 07.2021
  • Efficiently set up and tore down procedure rooms as well as cleaned and maintained rooms all while adhering to physician and patient schedules
  • Ensured proper safety procedures is followed when cleaning, using high level disinfecting and sterilizing endoscopes and accessory equipment
  • Guaranteed endoscopy supplies were ordered in a timely manner and stock was filled
  • Explained principles, techniques and safety procedures and demonstrated use of materials and equipment.
  • Assisted in transporting scopes for repair and any necessary maintenance of scopes
  • Supported nursing staff and physicians as needed
  • Completed forms and maintained all handwash stations daily.

Instrument Technician

Wake Forest University Baptist Medical Center
Winston-Salem, NC
03.2012 - 06.2017
  • Maintains a clean and safe work area at all times
  • Participates in routine cleaning activities (i.e.
  • Sterilizers, surface areas, storage carts, etc.)
  • Transports and decontaminates all soiled instrumentation and equipment to a state of cleanliness and disinfection and disposes of all infectious items according to established procedures
  • Assures accuracy in the assembly and packaging of all necessary instrumentation, special trays and equipment for sterilization
  • Inspects and lubricates all instruments and power equipment according to manufacturer recommendations to insure cleanliness and proper working order
  • Prioritizes work activities to insure all instruments are available as needed for scheduled surgical procedures on a daily basis
  • Attended regular training sessions to stay up-to-date with current technologies related to instrumentation.

Supervisor

Wake Forest University Baptist Medical Center
Winston-Salem, NC
10.2004 - 03.2012
  • Plan schedules and work assignments; train, supervise and evaluate staff according to established procedures
  • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e- mail, or in person
  • Evaluated employee performance through periodic reviews and documented results accordingly.
  • Oversee and assist in setting up and breaking down of designated stations.
  • Count and restock cash drawers
  • Plans and ensures adherence to daily work schedules
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.

Education

Carolina Christian College
03.2019

High school diploma -

Forsyth Technical Community College
10.2003

West Forsyth Sr High School
05.1984

Christian Counselor

Some College

Medical Office Administration

Some College

Skills

  • Devoted
  • Supervising Experience
  • Quality Inspection
  • Manufacturing
  • Order Picking
  • Warehouse Experience
  • Customer service
  • Cash handling
  • Clerical experience
  • Medical terminology
  • Supervising experience
  • Documentation review
  • Leadership
  • Quality control
  • Quality Assurance
  • Personal assistant experience
  • Microsoft Office
  • Administrative experience
  • Data entry
  • Microsoft Outlook Calendar
  • Security
  • Computer skills
  • HIPAA
  • Assembly
  • Basic math
  • Sterile processing

References

References available upon request.

Timeline

Manufacturing Associate

Corning Fiber Optical Cable
07.2021 - Current

Flexible Endoscope Tech

Wake Forest University Baptist Medical Center
06.2017 - 07.2021

Celebrity Personal Assistant

Triad Minority Business and Women Expo
08.2014 - Current

Instrument Technician

Wake Forest University Baptist Medical Center
03.2012 - 06.2017

Supervisor

Wake Forest University Baptist Medical Center
10.2004 - 03.2012

Carolina Christian College

High school diploma -

Forsyth Technical Community College

West Forsyth Sr High School

Christian Counselor

Some College

Medical Office Administration

Some College

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Joy Switzer