Reliable OIC Specialist, with exceptional leadership, strong organizational and multi-tasking skills seeking an opportunity to grow as a leader within the OIC team and achieve company goals.
Overview
14
14
years of professional experience
Work History
OIC Specialist
Allied Universal
05.2024 - Current
Answer, evaluate, and prioritize incoming telephone and radio calls.
Support and assist in record management and data collection for Simon properties which involves recorded video.
Operate and monitor surveillance cameras while properly documenting or escalating incidents to supervisor as needed.
Proficient in computer applications Alto, Purecloud, Sceptre, and Topo for daily workflow; following protocols and maintaining confidentiality.
Relieve team of breaks and lunches.
Complete required monthly training in a timely fashion.
Unit Supply Specialist, 92-Y
U.S. Army National Guard
01.2016 - Current
Receive, inspect, store and issue equipment.
Prepare all documents such as; statement of charges and disputes.
Project Coordinator
Lowe's
01.2019 - 03.2023
Maintain installation processes from start to end.
Maintains accurate record of all interactions and occurrences in relation to customer and service provider.
Sales Associate
Macy's
01.2014 - 01.2018
Prepare customer orders accurately and efficiently.
Successfully management high volume sales.
Customer Service Representative
Teleperformance
01.2011 - 01.2016
Inbound and outbound call handling.
Research, and resolve service, product, and billing issues.
Discuss products and services with prospective customers.