Joy VanDam
Hamilton
Summary
Hello, my name is Joy VanDam, and I am searching for an internship. I am a skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. I am willing to take on any task to help the team. I am reliable and a dedicated team player with a hardworking and resourceful approach. I have great communication skills and would like the opportunity to work for your company. Thank you for your time and consideration.
Overview
5
5
years of professional experience
Work History
Takeout Specialist
Peppino’s
12.2023 - Current
- Manage incoming phone calls, providing prompt and courteous service to customers
- Greet and welcome guests, addressing any inquiries they may have about the menu or services
- Accurately take and process customer orders, ensuring all specifications and preferences are noted
- Handle cash transactions, effectively managing the checkout process, reviewing orders for accuracy and time efficiency before finalizing transactions.
Collegiate Athlete - Women’s Soccer
Davenport University
08.2021 - Current
- Maintain and balance schedule meticulously to optimize both academic commitments and team responsibilities
- Attend all scheduled practice, game, and training sessions punctually, demonstrating dedication and reliability
- Conduct comprehensive performance analysis to discern strengths and weaknesses, facilitating targeted improvements for personal and team development
- Execute instructions from coaches professionally, demonstrating commitment to team objectives and contributing to a cohesive and successful team environment.
Billing Receivables
VanDam Transport
07.2019 - Current
- Contributed to the operations of our family-owned business during summer breaks, gaining valuable experience in billing receivables management
- Implemented effective organizational strategies to streamline the billing process, enhancing efficiency and accuracy in receivables management
- Studied and analyzed billing procedures, continuously seeking opportunities for improvement and optimization in bill organization and processing
- Responsibly handled monetary transactions within the billing system, demonstrating trustworthiness and financial acumen in managing company funds within the billing cycle.
Associate
Mill Pond Realty
04.2023 - 08.2023
- Managed and organized reservations, ensuring accurate scheduling and timely updates
- Warmly welcomed guests upon arrival, providing exceptional customer service and addressing any inquiries
- Conducted thorough cleaning and maintenance of rental properties to ensure a comfortable and hygienic environment for guests
- Reviewed payment information with guests, ensuring accuracy and resolving any discrepancies promptly.
Associate
Tree of Life Juices
04.2022 - 08.2022
- Thrived in a dynamic and fast-paced environment, efficiently handling multiple tasks with precision and attention to detail
- Prioritized customer satisfaction with a dedicated 'customer-first' attitude, ensuring exceptional service and resolving inquiries promptly
- Skillfully prepared and served organic food products, adhering to quality standards and dietary preferences to meet customer expectations.
Packaging
Gilson Graphics
11.2021 - 02.2022
- Collaborated effectively within team environments to package graphics and advertisements, contributing to the efficient completion of tasks and project objectives
- Meticulously sorted graphics into designated groups, ensuring accurate organization and streamlined workflow processes
- Demonstrated exceptional attention to detail in packaging operations, meticulously checking quantity and quality to uphold high standards and meet client specifications.
Education
Bachelor of Business Administration in Marketing - Digital Marketing And Promotion
Davenport University
Grand Rapids, Michigan05.2025
Skills
- Hard Working
- Patience and Empathy
- Relationship Building
- Fast Learner
- Dependable
- Problem Solver
- Creative
- Physically Strong
- Payment Processing
- Phone Etiquette
- Excellent customer service
Personal Information
Date of Birth: 07/18/03
Timeline
Takeout Specialist
Peppino’s
12.2023 - Current
Associate
Mill Pond Realty
04.2023 - 08.2023
Associate
Tree of Life Juices
04.2022 - 08.2022
Packaging
Gilson Graphics
11.2021 - 02.2022
Collegiate Athlete - Women’s Soccer
Davenport University
08.2021 - Current
Billing Receivables
VanDam Transport
07.2019 - Current
Bachelor of Business Administration in Marketing - Digital Marketing And Promotion
Davenport University
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