Joy Varughese
Temple,TX
Summary
Successful professional with several years of driving critical organizational change through research, optimization, and systems development. Hands on conferences with employees and management to address problems by establishing improved procedures. Adeptly navigates internal control restrictions and calls-to-action to reduce negative impact on business operations. Contributes to streamlined processes and maximized resource utilization.
Overview
27
27
years of professional experience
Work History
Management Associate
Friends Auto Garage
Brampton, ON
08.2004 - 10.2024
- Tested, diagnosed, and repaired malfunctioning components.
- Assisted in the installation of new machines and equipment.
- Performed preventative maintenance on mechanical equipment and machinery.
- Inspected completed work for accuracy and quality assurance.
- Replaced worn or defective parts with new ones.
- Monitored performance parameters to ensure optimal operation of machinery.
- Utilized hand tools such as wrenches, pliers, screwdrivers.
- Maintained accurate records of repairs and preventive maintenance activities.
- Developed detailed reports on operational issues and recommended corrective actions.
- Calibrated instruments used in testing operations to verify performance specifications.
- Researched technical manuals for troubleshooting guidance when necessary.
- Organized spare parts inventory to facilitate quick access during repairs or replacements.
- Followed safety regulations while working with hazardous materials and chemicals.
- Operated computer-controlled automated systems for manufacturing processes.
- Analyzed data from test runs to identify potential malfunctions in advance.
- Diagnosed mechanical problems and determined solutions to correct concerns.
- Troubleshot, diagnosed, and repaired engineering equipment.
- Installed, fit, cleaned and repaired valves, caps, hoses, pumps and gaskets.
- Audited, maintained and repaired equipment to achieve operational efficiency.
- Monitored, inspected or tested mechanical equipment.
- Assembled or disassembled complex mechanical systems.
Manager
nerthwood getty
Edison, NJ
08.1997 - 07.2004
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Established processes to ensure efficient workflow throughout the organization.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Initiated new projects that resulted in increased productivity across all departments.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Reviewed contracts before signing them on behalf of the organization.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Monitored staff performance and addressed issues.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Developed and implemented strategic plans to achieve company objectives.
- Oversaw marketing initiatives, increasing brand awareness and sales.
Education
Some College (No Degree) -
Kerala
IndiaSkills
- Corporate Governance
- Innovation management
- Data Analytics
- Payment verification
- Timesheet Processing
- Report Generation
- Administrative tasks
- Recordkeeping
- Customer Engagement
- Client Relationships
- Business Management
- Relationship Building
- Motivational Leadership
References
References available upon request.
Timeline
Management Associate
Friends Auto Garage
08.2004 - 10.2024
Manager
nerthwood getty
08.1997 - 07.2004
Some College (No Degree) -
Kerala
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