Nicole Brunelle
North Port,FL
Summary
Experienced Management Consultant specializing in fast food business operations, compliance requirements and standard procedures. Strategic leader and creative problem-solver with 15 years of related experience. Results-oriented approach to dynamic organization within customer service industry.
Overview
5
5
years of professional experience
Work History
Management Associate
Buger King
North Port, FL
02.2024 - Current
- Managed and trained a team of 8 associates, providing feedback on performance and delegating tasks.
- Analyzed data sets to identify trends in customer service and sales.
- Coordinated resources among multiple departments while maintaining quality standards.
- Dominates in service by providing prompts,friendly, and accurate service to everyone!
Manager
Wendys Restaurant
North Port, FL
01.2022 - 12.2023
- Cash management.
- Providing excellent customer service.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
Supervisor
Holiday Inn Hotel Sandton
Titusville, FL
03.2019 - 10.2021
- Directed and supervised team of 15 employees in daily operations.
- Tracked progress on projects and provided timely feedback to staff members.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Inspection of cleanliness.
Education
High School Diploma -
Home Schooling
Florida City, FL06-2007
Skills
- Data Analytics
- Corporate Governance
- Innovation management
- Timesheet Processing
- Relationship Building
- Scheduling expertise
- Business Management
- Task Delegation
- Motivational Leadership
- Business Communications
- Meeting facilitation
- Customer Engagement
- Over 5 years of customer service experience
Languages
Spanish
Limited
Timeline
Management Associate
Buger King
02.2024 - Current
Manager
Wendys Restaurant
01.2022 - 12.2023
Supervisor
Holiday Inn Hotel Sandton
03.2019 - 10.2021
High School Diploma -
Home Schooling
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