Joy Westmoreland

Dedicated, focused and proactive Professional with extensive training and experience in the behavioral health and social services field particularly psychosocial rehabilitation, adult day treatment and substance abuse services. Skilled in collaborating with consumers and team members to develop and provide quality individual, family and group counseling services. Analyze, implement and document ongoing reviews of consumers’ progress. Work from an evidenced based/best practices framework using many treatment modalities, skill building interventions and activities and develop behavior management plans with consumer and their families. Excellent spokesperson, collaborator and liaison; skilled in building professional alliances and effectively training and disseminating information to all levels of management, administrative support, healthcare personnel, consumer/family and community organizations to ensure care is provided promptly and effectively. Experienced in planning, developing, coordinating and implementing social and behavioral health services information: developing training curriculums, facilitating seminars and workshops and providing counseling to appropriate constituencies based on consumers’ needs. Highly organized with a keen attention to detail; works well independently and as a contributing team member; thrives in a fast-paced environment and within tight timelines and can efficiently manage multiple tasks and projects simultaneously. Fosters teamwork, mutual support, personal responsibility and accountability. Consistently maintains high standards of professionalism, integrity, ethical values and confidentiality. Chaired the Performance Improvement Committee for the Joint Commission ORYX Performance Measurement System/Initiative. Launched the initiative by determining measurement tools, developing surveys, coordinating and facilitating focus groups and conduct pre and post treatment interviews to measure the effectiveness of services provided, work performances, and consumer satisfaction. Presented results to leadership team and shareholders.

• Behavioral Health Ethics (2014)
• CPR Training 2015
• Paraprofessional Behavioral Health Providers training though Georgia Department of Behavioral Health and Developmental Disabilities Training (59 hours) (2011)
• Thinking for a Change Train the Trainer (32 hours) 2009
• Registered Neutral dispute resolution mediation (2007)
• Basic Medication Skills Training (40 hours) 2007
• Thinking for a Change Facilitators Training 2007
• Counselor in Training CACII 180 hrs. (2016) 70 hrs. Pharmacology of drugs 46hrs. Short term Client Systems in counseling and ethics 43 hrs. Assessment, Treatment Planning, DSMIV/PPC Codes and Co-Occurring 21 hrs. Cultural Diversity and HIV/AIDS 16 hrs. Train the Trainer
• Anger Management Specialist 16 hrs. (2016)
• Domestic Violence 6 hrs. (2016)
• DBT (Dialectical Behavioral Therapy) 8 hrs. (2016)
• An Integration of Treatment for Clients with Co-Occurring Disorders and Physical Health Issues 8 hrs. (2016)
• Tele Mental Health from a Treatment and Ethical Perspective 8 hrs. (2016)
• Behavioral Health Ethics (2016)
• Trauma Informed Treatment (2016)
• CPR Training 2017
• Thinking for a change facilitation Training 2007
• Thinking for a Change Train the Trainer (32 hours)
• Difference is Good: Cultural Competence 3 (CEU) 2023
• 023Delivering Trauma informed Customer Service 3 (CEU) 2023
• Unmask the Trauma of Bulling 3 (CEU) 2023
• Understanding the Trauma on the Brain 101 3 (CEU) 2023