Diane Sanders
Atlanta,Georgia
Summary
Compassionate and dedicated professional with experience at The Key, where I enhanced patient independence through effective care and vital signs monitoring. Proven ability to resolve conflicts at Ibex, fostering customer loyalty through empathy and efficient communication. Skilled in time management and committed to maintaining high standards of patient confidentiality.
Overview
9
9
years of professional experience
Work History
Caregiver
The Key
08.2020 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Customer Service Representative
Ibex
05.2016 - 02.2019
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Education
High School Diploma GED - Secretarial
Immaculate Conception High School
Kingston, Jamaica 07.2006
Skills
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Time management
- Active listening
- Critical thinking
- Customer service
- Problem resolution
Timeline
Caregiver
The Key
08.2020 - Current
Customer Service Representative
Ibex
05.2016 - 02.2019
High School Diploma GED - Secretarial
Immaculate Conception High School
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