Joya Lopez
Pontiac
Summary
Dependable individual with a background in customer service and hands-on trades. Demonstrated success in optimizing delivery routes and executing automotive repairs, ensuring efficiency and customer satisfaction. Strong work ethic and commitment to ongoing learning and growth.
Overview
6
6
years of professional experience
Work History
Delivery driver
DoorDash
Pontiac
02.2022 - Current
- Optimized delivery routes using GPS, improving delivery efficiency
- Delivered food and retail orders on time with high customer satisfaction
- Verified order accuracy at pickup, enhancing order fulfillment and minimizing errors
- Communicated with customers for updates, ensuring timely delivery and satisfaction
Automotive repair
Self employed
Pontiac
07.2020 - Current
- Executed brake services, replacing pads, rotors, and calipers to ensure vehicle safety and performance.
- Supported shock and strut replacements, contributing to improved vehicle handling and comfort.
- Changed, rotated, and plugged tires to maintain optimal vehicle traction and safety.
- Replace engine sensors
- Utilized hand tools and equipment for various automotive repair tasks.
Team lead
Honey Baked Ham
Lake Orion
11.2021 - 03.2026
- Achieved daily sales goals through effective team coordination and customer engagement
- Led daily store operations and maintained shift performance
- Opened and closed store, ensuring smooth daily operations
- Delivered strong customer service by recommending products that enhanced purchases and contributed to sales growth
- Prepared registers and managed cash drawers accurately
- Maintained accurate inventory records and entered data into system to ensure efficient stock management
- Restocked inventory and rotated products using FIFO
- Prepared sandwiches and food items in fast-paced environment
- Glazed and portioned meats following safety standards
Education
Pre-Apprenticeship Program -
Oakland Community College
Auburn Hills, MI07-2026
High School Diploma -
Success Virtual Learning Centers
Waterford, MI06-2022
Skills
- Customer service excellence
- Team leadership
- Equipment maintenance
- Route optimization
- Vehicle inspection
- Inventory management
- Problem-solving
- Blueprint reading
- Precision tool operation
- Safety inspections
Certifications Courses
- OSHA 10
- NC3 Precision Measurement and Inspection
- Mike Row Work Ethic
Timeline
Delivery driver
DoorDash
02.2022 - Current
Team lead
Honey Baked Ham
11.2021 - 03.2026
Automotive repair
Self employed
07.2020 - Current
Pre-Apprenticeship Program -
Oakland Community College
High School Diploma -
Success Virtual Learning Centers