Summary
Overview
Work History
Education
Skills
Timeline
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Joyah Graves

Aurora,IL

Summary

Helpful hostess who can handle customer transactions, reservations, and dining room staff coordination. Offering 2 years of restaurant experience as a hostess, foodrunner, and cashier. My expertise combines menu memorization with effective communication, driving positive outcomes in fast-paced environments. Warmly greets and seats guests promptly to maintain workflows. Highly organized and committed to creating welcoming atmosphere.

Overview

2
2
years of professional experience

Work History

Hostess

Kopi Cafe
12.2022 - 06.2024
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.

Cashier

Buffalo Wild Wings
07.2022 - 12.2022
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Restocked and organized merchandise in front lanes.

Education

High School Diploma -

Nicholas Senn HS
Chicago, IL
05.2024

Skills

  • Server Support
  • Food Running
  • Menu Memorization
  • Dining room management
  • Guest Engagement

Timeline

Hostess

Kopi Cafe
12.2022 - 06.2024

Cashier

Buffalo Wild Wings
07.2022 - 12.2022

High School Diploma -

Nicholas Senn HS

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Joyah Graves