Audi Wise
Fredericksburg,VA
Summary
Dynamic and customer-focused professional with a proven track record at Metro Diner, adept at enhancing the dining experience through exceptional service and efficient multitasking. Skilled in payment processing and server support, I excel in fast-paced environments, demonstrating patience and empathy. Successfully catered events for 70+ guests, showcasing my ability to manage high-pressure situations while maintaining a warm and welcoming atmosphere.
Overview
4
4
years of professional experience
Work History
Hostess
Metro Diner
03.2023 - Current
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Proactively assisted servers during busy times, helping to take orders, make drinks, run food, and handle payments.
- Delivered pick-up and curbside orders to guests.
- Handled to-go orders
Cashier/Front End Sales Associate
Weis Markets
02.2021 - 03.2023
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Picnic Runner/Cashier/Food Runner
Fredericksburg National Stadium
06.2021 - 07.2022
- Answered customer questions about food and beverage items and assisted with menu selections.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Arranged tables and chairs for special occasions and events.
- Catered/Host events containing parties of 70+
Education
High School Diploma -
Massaponax High School
8201 Patriot Hwy, Fredericksburg, VA 2240705-2022
Skills
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Exceptional communication
- Payment processing
- Table bussing
- Safe food handling
- Food running
- Seating arrangements
- Server support
- Menu memorization
- Beverage preparation
Timeline
Hostess
Metro Diner
03.2023 - Current
Picnic Runner/Cashier/Food Runner
Fredericksburg National Stadium
06.2021 - 07.2022
Cashier/Front End Sales Associate
Weis Markets
02.2021 - 03.2023
High School Diploma -
Massaponax High School
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