JOY ANN Evangelista
South Jordan
Summary
Professional caregiver with strong background in providing compassionate, personalized home care services. Skilled in medication management, daily living assistance, and mobility support, ensuring clients' comfort and safety. Reliable team player with focus on collaboration and adaptability, always meeting changing needs with results-driven approach. Known for empathy, patience, and effective communication.
Overview
24
24
years of professional experience
Work History
Private Home Caregiver
Bear O Care
10.2025 - Current
- PART TIME
- Provided compassionate personal care to clients, enhancing daily living activities and overall well-being.
- Assisted with medication management, ensuring adherence to prescribed schedules for optimal health outcomes.
- Organized and maintained clean living environments, promoting safety and hygiene for clients.
- Developed tailored care plans based on individual needs, fostering personalized support and engagement.
Caregiver, Special Needs, Live In
Novum Support
08.2023 - Current
- Assisted individual with daily living activities to enhance quality of life.
- Implemented behavioral plans to support individual needs and promote independence.
- Developed engaging recreational activities tailored to unique interests and abilities.
- Collaborated with healthcare professionals to ensure comprehensive care and support.
Warehouse Associate (SEASONAL)
Amazon
10.2025 - 12.2025
- Operated material handling equipment to efficiently transport products within the warehouse.
- Maintained accurate inventory records using Amazon's inventory management system.
- Collaborated with team members to prioritize order fulfillment and meet shipping deadlines.
- Inspected incoming shipments for quality assurance and accuracy before stocking shelves.
Call Center Representative
Teletech Global Solutions
01.2015 - 01.2017
- Managed high call volumes while maintaining quality standards and customer satisfaction.
- Documented customer interactions accurately in CRM systems for tracking and follow-up.
- Collaborated with cross-functional teams to address complex customer issues effectively.
- Analyzed call data to identify trends and recommend process improvements.
Bank Teller
Philippine Business Bank
01.2010 - 01.2013
- Processed customer transactions efficiently, ensuring compliance with banking regulations.
- Resolved customer inquiries, enhancing overall satisfaction and trust in services provided.
- Maintained accurate cash drawer balances, minimizing discrepancies through diligent oversight.
- Identified opportunities for process improvements that streamlined operations and reduced wait times.
Junior Financial Executive (Insurance)
PNB Life Insurance Incorporated
01.2008 - 01.2010
- Developed customized insurance solutions for clients, ensuring comprehensive coverage and risk management.
- Conducted thorough policy reviews to align client needs with appropriate insurance products.
- Implemented streamlined processes for claims submission, enhancing customer service efficiency.
Medical Representative
Pharmworld Incorporated
01.2002 - 01.2004
- Developed and maintained strong relationships with healthcare professionals to promote product awareness.
- Conducted product presentations and demonstrations for medical staff, enhancing knowledge of pharmaceutical offerings.
- Analyzed market trends to identify opportunities for product placement within target demographics.
- Collaborated with cross-functional teams to execute marketing strategies and increase brand visibility.
Education
Bachelor of Science - Business Accountancy
Central Philippine University
Iloilo, Philippines04-2008
Skills
- Compassionate caregiving
- Vital signs monitoring
- Emotional support
- Meal preparation
- Housekeeping duties
- Medical appointment coordination
- Mobility assistance
- Fall prevention
- Elderly care
- Personal hygiene assistance
Languages
Filipino
Native or Bilingual
Timeline
Private Home Caregiver
Bear O Care
10.2025 - Current
Warehouse Associate (SEASONAL)
Amazon
10.2025 - 12.2025
Caregiver, Special Needs, Live In
Novum Support
08.2023 - Current
Call Center Representative
Teletech Global Solutions
01.2015 - 01.2017
Bank Teller
Philippine Business Bank
01.2010 - 01.2013
Junior Financial Executive (Insurance)
PNB Life Insurance Incorporated
01.2008 - 01.2010
Medical Representative
Pharmworld Incorporated
01.2002 - 01.2004
Bachelor of Science - Business Accountancy
Central Philippine University