Work History
Summary
Education
Skills
Timeline
Generic

JOYCE AVIMELEH

Work History

Fiscal Intermediary Coordinator

HASC Center
Remote
2025 - Current
  • Liaised with families, staff, and providers to resolve service needs and communication gaps.
  • Monitored case documentation to ensure compliance with agency standards and regulatory requirements.
  • Supported individual service plans by tracking updates, deadlines, and required follow-up actions.
  • Coordinated service schedules and maintained accurate client records for seamless daily operations.

Accounts Payable and Receivables

Lantree Property Management
Lakewood, NJ
01.2019 - 01.2021
  • Processed invoices for multi-family properties, ensuring accuracy and timeliness.
  • Audited lease renewals for rent controlled properties, identifying and correcting costly errors.
  • Reconciled bank and credit card statements to maintain accurate financial records.

Assistant to the Finance Director

Island Assisted Living
Hempstead, NY
01.2016 - 11.2018
  • Prepared, submitted, and troubleshot agency-wide Medicaid billing.
  • Followed up on denials and introduced new data analysis and tracking procedures, resulting in recovery of $400,000 in arrears.
  • Developed relationships with Medicaid office supervisors to facilitate timely billing corrections.
  • Coordinated communication with patients and families regarding private funds while tracking charges in EHR system.
  • Applied payments to residents’ accounts.

Solutions and Compliance Administrator

Galaxy Energy LLC
Cedarhurst, NY
01.2014 - 02.2016
  • Delivered monthly tax rate reports by county to CPA, ensuring accurate and timely financial information.
  • Coordinated communication between Public Service Commission and data transmission vendor to streamline data exchange.
  • Resolved customer service issues from intake through successful resolution of issues.

Account Executive for Sales and Compliance

IAG Energy
Brooklyn, NY
01.2013 - 01.2014
  • Secured new accounts for IAG’s compliance engineering services, enhancing revenue potential.
  • Gathered benchmarking data for analysis.

Senior Analyst, Enrollment Specialist

IDT/Genie Energy
Newark, NJ
2004 - 2012
  • Analyzed operational data to identify trends, risks, and process improvement opportunities.
  • Developed reports and dashboards to support leadership decisions and performance reviews.
  • Collaborated with cross-functional teams to resolve issues and improve workflow consistency.
  • Managed monthly pricing updates for 400,000 customers, ensuring accuracy and compliance.
  • Aggregated and categorized enrollment and pricing data into visual Excel charts to enhance data accessibility.
  • Collaborated with IT to design and refine in-house software.
  • Delivered comprehensive training to new employees, improving onboarding effectiveness.
  • Researched utility tariffs and applied knowledge to IDT’s pricing structure.
  • Liaised with utilities and vendors.
  • Procured Renewable Energy certificates to comply with state standards.
  • Processed customer enrollment applications with accuracy, ensuring compliance with energy service requirements.
  • Verified account details and eligibility before activating service agreements.

Licensed Acupuncturist

Self-employeed
Long Island, NY
2000 - 2004
  • Designed and performed personalized treatment programs for hundreds of patients.
  • Supervised nurses and counselors of drug detoxification programs.
  • Managed all financial aspects of the practice including billing insurance companies.
  • Independent contractor

Social Health Investigator

Nassau County Department of Health
Mineola, NY
01.1994 - 01.2000
  • Conducted personal interviews with patients infected with sexually transmitted diseases to gather critical health information.
  • Performed investigations to identify patients’ contacts and notified them of their disease exposure to facilitate timely intervention.
  • Advised medical doctors on government treatment protocols to ensure compliance with public health standards.
  • Coordinated the Hepatitis B Vaccination Program.

Child Support Investigator

Nassau County Department of Social Services
Mineola, NY
01.1991 - 01.1994
  • Interviewed recipients of Aid to Families with Dependent Children in Nassau County to initiate process of paternity adjudication.
  • Filed petitions in Family Court to establish paternity and support orders for dependent children.

Clerk

Nassau County Family Court
Westbury, NY
01.1990 - 01.1991
  • Assistant to attorneys in matters of family law.

Summary

Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.

Education

M.S. - Oriental Medicine

New York College of Health Professions
Syosset, NY
08-2000

Certified Childbirth Educator -

Childbirth Education Association of Metropolitan New York
1982

B.A. - Psychology

New York University
New York, NY
02-1981

Academic Diploma -

Bronx High School of Science
Bronx, NY
06-1976

Skills

Case documentation management

Compliance monitoring

Data management tools

Customer service

Work prioritization

Multitasking and organization

Confidentiality practices

Relationship building

Timeline

Accounts Payable and Receivables

Lantree Property Management
01.2019 - 01.2021

Assistant to the Finance Director

Island Assisted Living
01.2016 - 11.2018

Solutions and Compliance Administrator

Galaxy Energy LLC
01.2014 - 02.2016

Account Executive for Sales and Compliance

IAG Energy
01.2013 - 01.2014

Social Health Investigator

Nassau County Department of Health
01.1994 - 01.2000

Child Support Investigator

Nassau County Department of Social Services
01.1991 - 01.1994

Clerk

Nassau County Family Court
01.1990 - 01.1991

M.S. - Oriental Medicine

New York College of Health Professions

Certified Childbirth Educator -

Childbirth Education Association of Metropolitan New York

B.A. - Psychology

New York University

Academic Diploma -

Bronx High School of Science

Fiscal Intermediary Coordinator

HASC Center
2025 - Current

Senior Analyst, Enrollment Specialist

IDT/Genie Energy
2004 - 2012

Licensed Acupuncturist

Self-employeed
2000 - 2004

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