Joyce Barnes
Mt. Vernon,IL
Summary
I have 12 1/2 years Retail experience. From customer service, to inventory adjustments, I'm efficient in doing POG's, displays, end caps, I have worked accounting, cashier, MOD for 1year 2months. Were I was in charge of the whole store had a crew of up to 30 people. I made sure that all freight was ran. On hands were right for freight flow.
Overview
12
12
years of professional experience
Work History
Dept Lead
Rural King
Mt Vernon , IL
12.2021 - Current
- Developed and implemented departmental policies and procedures.
- Monitored employee performance and provided feedback to ensure job expectations.
- Provided training and guidance to new employees on policies and procedures.
Overnight Team Lead
Walmart
Mt. Vernon, IL
04.2012 - 12.2021
- Provided leadership and guidance to overnight team members.
- Conducted regular performance reviews of staff and provided feedback as needed.
- Ensured compliance with company policies and procedures.
- Monitored workflow, productivity, and customer service levels.
- Developed strategies to improve overall efficiency and effectiveness of operations.
- Resolved conflicts between staff members or customers in a professional manner.
- Coordinated with other teams to ensure smooth execution of tasks.
- Performed daily audits of equipment and facilities, ensuring proper maintenance is performed.
- Completed paperwork accurately and timely according to established guidelines.
- Participated in disciplinary action when necessary according to company policies and regulations.
- Evaluated needs of departments and delegated tasks to optimize overall production.
Education
Some College (No Degree) -
Skills
- Verbal and Written Communication
- Proposal Writing
- Staff Training
- Merchandising Understanding
- Customer Relations
- Inventory Coordination
- Prioritization Skills
- Multitasking Strength
- Strategic Planning
Timeline
Dept Lead - Rural King
12.2021 - Current
Overnight Team Lead - Walmart
04.2012 - 12.2021
Edwardsburg High School - Some College (No Degree),
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